B&W Towing is seeking a dependable and customer-focused Service Writer to join our team. The ideal candidate will be organized, professional, and able to communicate effectively with customers, drivers, and technicians in a fast-paced environment.
Responsibilities:
- Greet customers and assist with service requests
- Create and manage work orders accurately
- Communicate repair and service information to customers
- Coordinate with mechanics and towing staff regarding vehicle status
- Schedule appointments and maintain service records
- Answer phones and provide excellent customer service
- Process invoices, payments, and documentation
- Maintain a clean and organized front office area
- Submit work orders to fleet companies : Holman, Auto Intergrate ect
Qualifications
- Strong customer service and communication skills
- Basic computer and office software knowledge
- Ability to multitask in a fast-paced environment
- Organizational and problem-solving skills
- Automotive or towing industry experience preferred, but not required
- Valid driver’s license preferred
What We Offer
- Competitive pay based on experience
- Full-time opportunity
- Supportive team environment
- Opportunity for growth within the company
Apply Today
To apply, please contact B&W Towing or submit your resume and work history for consideration.
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
