Join the Cornerstone Team!
Are you organized, dependable, personable, and someone who genuinely enjoys helping others?
Cornerstone Therapeutic Services (CTS) is looking for a warm, motivated, and detail-oriented Administrative Assistant to join our growing team. We are a behavioral health organization committed to supporting individuals and families while creating a professional, compassionate, and welcoming environment for everyone who walks through our doors.
Our Administrative Assistant is often one of the first people our clients, families, community partners, and providers interact with. Because of that, we are looking for someone who understands that great customer service is more than answering a phone—it is about making people feel welcomed, heard, and supported.
If you enjoy working with people, staying organized, helping a team succeed, and being part of an organization that is making a difference in the community, we would love to hear from you!
What You'll Do
As our Administrative Assistant, you will help keep the day-to-day operations of CTS running smoothly. No two days will look exactly the same! Your responsibilities will include a combination of client support, administrative coordination, community outreach, and marketing assistance.
Client & Phone Support
You will help create a positive experience for our clients and families by:
- Answering incoming calls in a warm and professional manner
- Returning voicemails in a timely manner
- Assisting clients with scheduling appointments
- Communicating appointment and schedule changes
- Following up with prospective clients and referrals
- Helping connect individuals with the appropriate services
- Recognizing urgent or time-sensitive requests and quickly communicating them to the appropriate team member
- Providing clients and clinicians with administrative updates
- Helping ensure clients feel welcomed and supported throughout the administrative process
Communication & Administrative Support
You will help our team stay organized and connected by:
- Monitoring the administrative email inbox
- Routing emails and communications to the appropriate team member
- Monitoring website inquiries
- Maintaining referral tracking and follow-up
- Managing Care Solace communications
- Assisting with administrative documentation and data entry
- Completing assigned follow-up tasks
- Supporting CEO initiatives and special projects
- Assisting with improving administrative workflows and office organization
- Maintaining accurate and organized records
- Supporting the administrative and clinical teams with day-to-day operational needs
Community Outreach & Marketing
CTS believes strongly in being present and connected within our community. You will help us continue building those relationships by:
- Tracking RSVPs for community events
- Maintaining event registration information
- Preparing marketing and event materials
- Communicating with vendors
- Assisting with community events, workshops, and outreach activities
- Maintaining documentation of provider and community connections
- Completing follow-up with community organizations and partners
- Tracking marketing and promotional inventory
- Ordering approved marketing materials
- Preparing materials for outreach events
- Helping ensure CTS branding is professional and consistent
- Supporting our efforts to build meaningful relationships with community organizations, providers, and referral partners
Who We're Looking For
We are looking for someone who brings both professionalism and personality to the workplace.
You may be a great fit for our team if you are:
- Friendly, approachable, and comfortable communicating with different people
- Highly organized and detail-oriented
- Dependable and punctual
- Able to manage several responsibilities without becoming overwhelmed
- A strong communicator, both verbally and in writing
- Comfortable making and receiving phone calls
- Able to follow through on assignments without repeated reminders
- Willing to ask questions and learn
- Able to take initiative when something needs to be done
- Comfortable working independently and as part of a team
- Respectful of confidential and sensitive information
- Excited about being part of a growing organization
- Someone who takes pride in doing their job well
Join us in a role where your organizational talents will shine! We value energetic individuals eager to contribute their skills in a fast-paced environment while growing professionally within a supportive team dedicated to operational excellence.
Pay: From $15.00 per hour
Work Location: In person
