For more than three decades California Closets has built a reputation for delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life.
As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience.
Job Summary:
The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences.
Responsibilities:
- Answer & direct incoming phone calls
- Schedule appointments for clients with our Design Consultants
- Complete COI’s [certificate of insurance] for upcoming installations
- Assist customers in the showroom, providing information about products and services.
- Maintain clean and high-end appearance of interior and exterior of showroom.
- All other duties as assigned.
Requirements:
- Customer Service experience in retail, hospitality, call center, or similar.
- Available to work 1-2 weekdays. Saturday availability required.
- Experience with CRM software, MS Office, email, and internet
- Professional appearance
- Reliable & punctual
- Available Mondays and Saturdays
Personal Qualifications:
- Self-motivated and the ability to work independently with minimal supervision.
- Ability to multi-task and deal with a wide variety of people.
- Personable with effective communication skills – both written and verbal, with a wide variety of people.
- Ability to enter data while on the phone with a client.
- Manage time effectively.
- Ability to quickly learn the features and benefits of our products.
- Problem solving skills.
Benefits:
- A rewarding job with a fast-growing company.
- $20-25/hr
California Closets provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Work Location: In person
