The Technician will be responsible for diagnosing, repairing, and maintaining a wide range of tractors and related equipment, ensuring customer satisfaction through high quality service. The essential job functions include but are not limited to the responsibilities listed below.
- Diagnose mechanical, electrical, and hydraulic issues in tractors and agricultural equipment.
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Perform repairs and maintenance on engines, transmissions, electrical systems, hydraulics, and other components.
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Use diagnostic tools and software to identify and troubleshoot issues effectively.
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Interpret hydraulic and electrical schematics and use all available resources like operator’s manuals, workshop manuals, and the OEM reps.
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Conduct routine inspections and preventive maintenance on tractors and equipment.
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Communicate effectively with customers to understand their service needs and provide technical advice.
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Replace or repair defective parts, components, or systems to ensure optimal performance.
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Perform safety checks and ensure all equipment meets safety standards.
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Provide detailed explanations of repairs and maintenance performed to customers.
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Ensure customer satisfaction by delivering high-quality service and repairs on time.
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Maintain accurate records of repairs, parts used, and labor hours.
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Prepare service reports and documentation for each job completed.
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Will order parts as needed to complete certain jobs.
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Work closely with other technicians, service advisors, and parts departments to ensure efficient workflow.
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Participate in team meetings and training sessions to stay updated on the latest technologies and service techniques.
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Maintain and care for tools and equipment used in the repair and maintenance process.
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Ensure that the work area is clean, organized, and safe.
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Experience in engine/equipment diagnosis and repair with a track record of success, preferably in one of the following industries: agricultural equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine and accessories.
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High school diploma or equivalent required; technical or vocational training in agricultural equipment or automotive repair is preferred.
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Minimum of 2 years of experience as a technician in a dealership or repair shop environment.
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Proficiency in diagnosing and repairing mechanical, electrical, and hydraulic systems.
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Experience with [specific brands or models, if applicable].
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Strong problem-solving skills and attention to detail.
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Excellent communication and customer service skills.
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Ability to work independently and as part of a team.
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Valid driver’s license and ability to operate tractors and other equipment.
