Description:
Volunteer Engagement Coordinator
Atlanta, GA | Development | Full-Time
Connect People to Purpose Through Meaningful Service.
Jewish Family & Career Services of Atlanta (JF&CS) is seeking an organized, relationship-driven Volunteer Engagement Coordinator to support the day-to-day operations of the agency’s volunteer engagement program. This role helps recruit, welcome, support, and retain volunteers while ensuring volunteer experiences are clear, meaningful, and aligned with agency needs.
With a 125-year history of supporting individuals and families of all faiths, JF&CS is a trusted community resource. The Volunteer Engagement Coordinator plays an important role in helping community members connect to JF&CS through service, events, programs, and ongoing engagement.
The north star for this role is simple: make it easy and rewarding for volunteers to contribute their time, talents, and energy in ways that strengthen JF&CS programs and deepen community impact.
The Role at a Glance
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Reports to the Manager, Volunteer and Community Engagement
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Supports agency-wide volunteer recruitment, onboarding, screening, and engagement
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Partners with program staff to match volunteers with meaningful opportunities
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Maintains volunteer records, communications, data, and administrative systems
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Provides logistical support for volunteer activities, events, appreciation efforts, and special projects
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Hybrid schedule with at least three days per week in the office and occasional evening or weekend commitments
This is a highly collaborative role for someone who enjoys both people-centered work and behind-the-scenes coordination. Some days you’ll be communicating with volunteers, supporting an event, or helping a program team fill a need. Other days you’ll be updating records, preparing materials, tracking engagement data, or improving systems that help volunteers and staff succeed.
What You’ll Be Responsible For
Volunteer Coordination & Engagement
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Help administer the agency’s volunteer program in alignment with Volunteer team and agency priorities
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Recruit, onboard, and screen new volunteers in accordance with program requirements and agency standards
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Work with the Manager, Volunteer and Community Engagement and program managers to match volunteers with opportunities that fit their skills, interests, and availability
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Assess program needs and support timely outreach to fulfill staff volunteer requests
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Build positive relationships with volunteers that support engagement, appreciation, and long-term commitment
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Support ongoing staff and volunteer training, reminders, and use of the volunteer database
Systems, Communications & Reporting
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Maintain accurate volunteer records and help identify ways to make volunteer systems more efficient
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Use volunteer engagement data to support reporting, follow-up, and program planning
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Collect and track monthly volunteer engagement data for reporting purposes
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Create and update volunteer communications, registration forms, and outreach materials using tools such as Mailchimp, JotForm, and Canva in collaboration with Marketing
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Attend and take minutes for Volunteer Engagement or committee meetings as needed
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Assist with the Volunteer Engagement team’s monthly expense reports by organizing and uploading receipts in a timely manner
Events & Special Projects
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Provide programmatic and logistical support for volunteer activities and events, including family, young professional, Kay Family Leadership Series, holiday financial assistance, and other volunteer initiatives
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Support agency events by coordinating needed volunteers and providing logistical assistance
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Help plan and implement volunteer engagement events and initiatives such as Family Volunteer Days, Hunger Walk, Mitzvah Day, Recognition Days, and Volunteer Appreciation Month activities
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Attend volunteer and agency events as required, including occasional evenings and weekends
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Assist with the annual Holiday Gift Program for families
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Oversee annual MVR checks and support additional projects as assigned
Requirements:
You are:
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Relationship-oriented and energized by helping people connect to meaningful service
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Organized, detail-focused, and able to manage multiple priorities at once
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A strong communicator who is responsive, professional, and welcoming
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A collaborative teammate who can work effectively with volunteers, staff, and community partners
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Comfortable handling confidential information with discretion
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A self-starter with a strong work ethic and commitment to continuous learning
You have:
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Strong interpersonal, customer service, verbal, and written communication skills
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Ability to prioritize and manage multiple projects, deadlines, and stakeholder needs
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Strong organizational skills and meticulous attention to detail
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Proficiency in Microsoft Office Suite and willingness to learn volunteer database systems
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Ability to work in an office environment and directly with volunteers in the broader Atlanta community
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Ability to occasionally lift or move up to 30 pounds and stand for extended periods during presentations, meetings, or volunteer days
You bring:
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Bachelor’s degree or equivalent experience
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2+ years of experience in a nonprofit environment, preferably involving volunteers, fundraising, events, community engagement, or related work
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Flexibility to work some evenings and weekends as needed
Why JF&CS?
At JF&CS, volunteer engagement is more than coordination; it is connection, belonging, and impact. You’ll help create welcoming and well-organized experiences that allow volunteers to support individuals, families, and programs across the Atlanta community.
What We Offer:
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Up to 20 days of paid time off (PTO) annually, prorated in the first year
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Paid holidays
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Comprehensive Health, Vision, and Dental insurance
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401(k) with employer matching
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Paid parental leave
Candidates selected for employment must successfully complete a pre-employment background screening and drug screening. Employment is contingent upon satisfactory results for both. In addition, tuberculosis (TB) testing and fingerprinting may be required, as applicable.
Equal Opportunity Employer Statement: JF&CS is an equal opportunity employer, committed to providing a workplace free from harassment and discrimination. We embrace our employees’ unique qualities, which fuel interest, innovation, and business success. As an EEO employer, JF&CS will engage in interactive dialogue regarding any accommodation requested based on medical or religious considerations.
