The duties include, but are not limited to:
Leadership:
Provides leadership and direction to approximately 18 University operations skilled trades staff ensuring work is performed at a safe level and staff assignments are communicated in a clear manner.
Manages, leads, and supervises multi-trade corrective maintenance technicians for the effective and efficient completion of all corrective and preventative maintenance work requirements within AU.
Oversees work assignments to meet organizational goals and expected deadlines in support of AU academic mission.
Manages assigned staff and leads recruitment efforts of vacant positions including reviewing resumes, participating in interviews, and conducting performance evaluations. Assists with resolving employee relations issues.
Responsible for all work performed by zone staff and contractors involved in repairs of building infrastructure components. Ensures the work is completed in a safe, timely manner and in compliance with appropriate regulatory agencies.
Meets and communicates regularly with AU staff and other stakeholders to understand facility needs ensuring support can be provided. Ensures quality and timely responsiveness of assigned maintenance activities, including after-hours response to emergency calls.
Develops, implements, and leads maintenance improvement initiatives.
Tracts and monitors the operating budgets meets expectations related to finding cost-effective approaches to completing work and procuring materials, tools, and services.
Collects and disseminates data related to efficiency and effectiveness creating performance metrics used in managerial decision-making efforts. Establishes operational, benchmark, and performance metrics and assists staff in utilizing metrics to measure effectiveness, efficiency, and guide managerial decisions.
Participates in committees and individual meetings with academic and administrative units of the university as needed.
Work Management:
Leads efforts to maximize the utilization of existing Computerized Maintenance Management System (CMMS). Develops and implements procedures to collect data related to Work Order management and tracking efforts.
Provides regular reports to leadership related to productivity and efficiency.
Trains staff using the CMMS to perform and manage day-to-day job duties related to Work Orders.
Reviews and provides comments on proposed designs for new construction and renovation projects in collaboration with Facilities' Planning Design & Construction.
Responsible for ensuring timely and accurate data is maintained in the CMMS to provide proper reporting for stakeholders and senior leadership within Facilities and the university. Investigates and responds to stakeholder inquiries, complaints, and other issues to meet and satisfy stakeholder needs. Tracks status of work accomplishments, analyzes data, prepares reports and recommendations in support of increasingly higher levels of performance and productivity.
Coordinates communications and activities among Operations Zones, other Facilities departments, outside contractors, and stakeholders to maintain awareness of activities, maximize efficiencies, answer questions, and resolve issues.
Develops and maintains training materials, procedures, and operating instructions for safe, accurate, and quality work performance and updates on maintenance/repair status.
Directs response to inclement weather events that create damage to university facilities.
Provides oversight and direction to contractors and vendors providing materials and services to maintenance operations.
Monitors and controls costs of labor and materials to provide a high level of maintenance support.
Monitors and manage inventories of parts, tools, and supporting items needed to provide the expected level of maintenance support while maintaining tools and equipment in good working condition.
Communications:
Consistently provide professional, accurate, tactful, and timely written and verbal communications to Facilities and other university staff.
Establishes and maintains positive, respectful, collaborative working relationships with all levels of Augusta University staff.
Develop and lead group presentations and meetings including work groups and committees as assigned.
Other:
Other duties as assigned.
