TGTG is seeking a Senior Business Analyst to support digital transformation within the Department of Veterans Affairs (VA) Financial Services Center.
Within the FSC, the Financial Technology Service (FTS) is responsible for all Information Technology including requirements analysis and sizing, backlog management, scrum team governance, incremental/sprint planning, business value, dependency management, risk and impact analysis, scheduling, budget vs actual labor reporting, configuration management, testing, infrastructure operations, application modernization, cyber security, process improvement, and Agile Release Train orchestration.
FTS?s IT products address a broad array of VA?s enterprise requirements including timekeeping and payroll; accounting; financial reporting and auditing; healthcare claims processing; accounts payable and payment processing; employee travel and charge card; employee relocation; financial data analytics; and financial integration.
This role can be performed in Austin, TX or fully remote.
Primary Responsibilities
- Extensive knowledge in business process and system
analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements.
- Provide expertise in change management and training support.
- Provide organizational and strategic planning for a wide variety of technical and functional environments.
- Provide expertise in the following areas, to include but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.
- Analytically and systematically evaluates problems, workflows, and organizations and develops appropriate plans of action.
- Applies business process improvement practices to business process modernization projects.
- Perform process design and improvement work under the direction of Government resources.
- Plan discovery assessments: improvement or design planning (to include recommendations for appropriate process improvement and design methodologies), proposing and defining performance metrics, developing and implementing measurement plans, performing As-Is and To-Be analysis (including workflow maps), developing courses of action for government consideration, and implementation of selected actions.
- Develop and manage implementation plans, SOPs based on Government identified processes, development and delivery of training materials, development of communications products.
- Provide process improvement/design plans that include methodology recommendations; Discovery analysis that include problem statement definition, scope definition, high-level process mapping, AS-IS/TO-BE documentation, and measurement plans; improvement recommendations for current performance assessments, root cause analysis, and To-Be Analysis; Implementation planning including development and testing plans, change management plans, and training plans; implemented solutions including SOPs, process documentation, training materials, and communications; and control assessment including post-implementation performance analysis and retrospectives.
