About Us
Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world’s largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity.
We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations.
Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.
Learn more at matson.com.
About the Role
The Operations Manager - Guam/Micronesia position is responsible for all marine department functions in Guam/Micronesia related to vessels arrival/departures as dictated by cargo requirement, implementation of connecting carrier agreements and stevedoring for ports in all neighbor island ports. Operations will include scheduling in support of logistic requirements and effects implementation of such schedules. Oversees and directly responsible for the marine operations functions in Guam to meet key objectives and service standards as set forth in Operating Plan. Assist with management contracts of military or government vessels which may be operating anywhere in the world and also provide support for project cargo opportunities. Responsible for Guam/Micronesia and Okinawa Operations (CLX and Feeder vessels)
What you’ll do:
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Directs and monitors vessel fleet, container, marine terminal activities to ensure cargo is handled in accordance with safety, quality, and operational standards. Responsible for operations administrative, operational functions and facilities maintenance to ensure timely scheduled docking and departures of all vessels and equipment availability.
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Develops relationships with Guam, Micronesia, and Okinawa/Asia port officials and industry to effectively carry out operations duties.
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Manages the performance of charter companies, connecting carriers, slot agreements and agencies for the Micronesia service to assure performance standards are met, also recommends changes as necessary.
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Manages the Facilities and Maintenance Department of the Guam/Micronesia and supports the Okinawa trade through Guam F&M department.
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Assist in the Management of marine engineering functions as requested by Honolulu, Matson South Pacific and Oak Corp.
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Responsible for developing or implementing standards of best practices for processes. Collaborates with OAK CORP SQE and HQ Safety management team to identify areas for improvement.
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Maintains knowledge of and familiarity with charter party provisions and ensures that the Company is in compliance with contract requirements.
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Oversees marine department operations in the Guam/Micronesia and Okinawa Region. Develops, maintains, and evaluates vessel performance reports relative to speed, schedule integrity, fuel consumption. Works with other departments to assess and improve operational efficiencies to meet the needs of the customer.
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For chartered vessels, documents and sends notices for on and off hire time and other requirements from charter party or vessel operations.
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Assists with development and administration of the G&A budget and provides reports as required to meet government regulations. Assists with preparation of operating plans, capital budgets, and reports required by MARAD or MSC to support management contract requirements. Supports GAP savings initiatives.
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Manages Operations and F&M budget and Capital budget plan for the region.
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Responsible for Operations and F&M vendors and contractors (chassis maintenance vendors, parts, head office maintenance, security, etc.), and technical contracts (such as Performance Management Contracts) with the regional ports.
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Attend military vessels under Matson management and stationed in Guam/Saipan/Okinawa.
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Attend to any Matson vessels or operational needs as required.
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Maintain CLX on-time performance in Guam/Okinawa.
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Lead or participate in expansion or acquisition projects as requested by Sr. management team.
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Partner with and contribute to AI initiatives to identify operational improvement opportunities and actively contribute domain expertise in the development and implementation of AI-driven tools that enhance vessel scheduling, cargo flow, performance tracking, and overall workflow.
In addition to those essential job functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. The Company retains the discretion to add to or change the essential job functions of this position at any time.
You have these skills:
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Understanding of budgets and financial management skills
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Understanding of off-shore labor contracts
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Understanding of USCG and IMO regulations
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Current on the latest developments in the technical/functional field of repair and maintenance of power, chassis and container equipment, cranes and facilities, along with project management skills for major on-site upgrades to the facilities and equipment.
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Ability to read, interpret, and understand equipment manuals, mechanical, and electrical drawings
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Experience and drive in identifying and adopting data-driven and AI enabled solutions
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Computer proficiency in MS Office software suite
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Experience leading a group of diverse employees in a dynamic environment
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Mentoring skills
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Ability to plan and think ahead to avoid potential problems
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Ability to organize and manage multiple priorities.
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Problem solving skills for managing operational challenges
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Excellent communication and management skills
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Conflict management skills
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A strong team player.
And these qualifications:
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B.S. degree in related industry or equivalent industry experience is required.
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Extensive experience in multiple terminal operations or technical management industry.
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Management and responsibility of multiple facilities in the Guam/Micronesia region or other large geographical area such as the South Pacific or other small country models.
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Project Management experience with capital budgets over $10M/year.
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Must be prepared to travel with little advance notice to the scene of domestic or overseas vessel emergencies.
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Routine travel for regular vessel attendance or industry meetings as approved by the Sr. VP, Pacific.
Physical requirements:
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Sitting up to 50 minutes per hour
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Walking up to 30 minutes per hour
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Standing up to 50 minutes per hour
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Lifting up to 40 lbs.
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The employee must be physically able to climb ladders and stairs for structures over 150 ft high and have no fear of heights.
At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.
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