Join a Thriving, Physician-Led GI Practice
Are you an experienced scheduler looking for a rewarding opportunity in a growing, privately owned gastroenterology practice—not hospital-owned—where your organizational skills and patient-focused approach are truly valued? Our large, well-established GI practice operates multiple clinical offices, state-of-the-art endoscopy centers, and an in-house pathology lab throughout the Upstate, all dedicated to delivering the highest quality patient care. We offer a regular schedule ending at 5 pm Monday–Thursday and half days on Fridays, giving you more time each week to maintain a strong work-life balance.
This role is ideal for a Scheduler who is highly organized, detail-oriented, and comfortable managing patient follow-up and appointment scheduling in a fast-paced medical environment. The ideal candidate communicates effectively with patients and team members, works efficiently both independently and collaboratively, and is committed to providing excellent patient service.
We are seeking a dedicated individual who will actively support our providers and align with our Mission, Vision, and Values, ensuring every patient receives compassionate, high-quality care.
Our Comprehensive Benefits Package Includes:
- Medical, Dental, Vision, Life, and Disability Insurance
- HSA and FSA options
- Competitive retirement plan with 401(k) and Roth options, 3% employer match, plus annual discretionary employer contributions
- Generous PTO program:
- 3 weeks your first year
- 4 weeks after one year
- 5 weeks after five years
- 6 weeks after ten years
- 8 paid holidays (no PTO usage required)
- $250 annual uniform allowance
If you are looking for a long-term career with a respected GI practice that values both excellence in patient care and employee well-being, we would love to meet you.
Job Title: Scheduler
Department: Clinical
Reports To: Scheduling Supervisor
FLSA Status: Non-Exempt
Updated on: March 24, 2026
Job Summary
The Scheduler will schedule patients that are in the office or via telephone, for GI procedures and radiology tests. Highly organized and detail-oriented must be able to manage large amounts of information in a clear, thorough manner. Schedulers must be capable of working independently but also offer excellent interpersonal and communication skills when dealing with patients. They also need to be adaptable and able to respond quickly and adequately to constant change.
Essential Duties and Responsibilities
Include the following:
- Review and schedule patients appropriately for urgent and non-urgent procedures, GI procedures, radiology test and other needs.
- Review insurance guidelines to schedule procedure/test at the appropriate locations.
- Complete documentation in EHR for anything pertaining to procedure or test.
- Make sure procedure/test is sent to the precertification department
- Enter GI orders into EPIC for procedures scheduled at St. Francis Hospitals.
- Complete any facility paperwork and fax to facility if applicable.
- Review patients medication and health history as needed to determine testing locations and appropriate time frame for scheduling.
- Fax previous imaging, lab results and/or office notes with orders when applicable.
- Review procedure or test instructions in detail with the patient.
- Mail procedure information to patient if applicable.
- Answer incoming calls from Providers, in house staff, hospital staff and patients in a timely manner.
- Direct scheduling teammates when assistance is needed.
- Answer general questions about the practice and provide patients with procedure or test information.
- Perform other duties as assigned.
Required Skills/Abilities
- Strong multitasking, prioritization, and time management skills in a fast-paced environment.
- Excellent communication, customer service, and interpersonal skills; demonstrates tact and diplomacy.
- High attention to detail with accurate and concise documentation.
- Proficient in computer use; able to learn and navigate EMR and medical software systems.
- Demonstrates flexibility, sound judgment, problem-solving ability, and composure under stress.
- Ability to work independently while contributing to a team-oriented environment.
- Knowledge of OSHA and HIPAA regulations; CPR certification preferred.
- Ability to learn and retain large volumes of information and apply standardized procedures.
- Reliable, adaptable, and able to travel between office locations as needed.
- Possesses sufficient dexterity to perform essential job responsibilities.
Education and/or Experience
- A high school diploma or equivalent.
- Medical experience.
- Experience with computers and medical terminology.
- Experience with procedure scheduling is preferred.
- Experience with proper telephone etiquette.
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting at a desk and working on a computer.
- Required to sit and talk or hear.
- The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms.
- Must be able to lift up to 15 pounds at a time.
- Must be able to access and navigate each department, and practice and endoscopy center locations.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
