SUMMARY
The Credentialing Coordinator performs administrative tasks related to provider credentialing. Responsible for the collection of documents for initial credentialing and re-credentialing. The Credentialing Coordinator tracks and reports the expiration of credentials to maintain up-to-date files. The Credentialing Coordinator is responsible for ensuring the credentialing process moves smoothly and efficiently.
DUTIES & RESPONSIBILITIES
- Provider outreach via phone and email to gather required documents.
- Maintenance of credentialing databases.
- Review of credentialing documents to ensure a “clean file” is presented for primary source verification to be conducted efficiently and effectively.
- Administer provider credentialing training (HIPAA, FWA).
- Communicate with Provider Relations Department.
- Send welcome packages to providers via email and mail.
- Use Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
- Transcribe data received from providers into credentialing application.
REQUIREMENTS & QUALIFICATIONS
- High school diploma or equivalent.
- 3 years of related experience and/or training.
- High level of attention to detail
- Strong written, verbal, and interpersonal communications skills include ability to listen attentively and to communicate information clearly and effectively.
- Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and customers.
- Positive attitude and always maintain solution-based and customer-focused mindset.
- Take pride in quality of work and attention to detail.
- Professional in-person and phone presence and etiquette.
- Bilingual – English and Spanish
Pay: $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Application Question(s):
- Are you proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint)?
- Does your experience include data entry with a strong focus on accuracy and attention to detail?
- Are you fluent in both English and Spanish (written and verbal)?
- Do you have at least 3 years of experience in credentialing, healthcare administration, or a related field?
- Do you have experience working with provider credentialing or re-credentialing processes?
- Are you able to reliably commute Monday through Friday to our office located at 5775 Blue Lagoon Dr, Miami, FL 33126?
Work Location: In person
