Job Overview
At Elemental Natural Medicine, we help people who are sick and tired of feeling sick and tired. Our mission is to restore hope, uncover the root causes of illness, and empower our clients to take control of their health.
As our practice continues to grow, we are looking for multiple team members to join our team. We are currently hiring for:
- Client Experience Coordinator (Front Desk Rockstar)
- Acupuncture Assistant / Medical Assistant
We're not looking for someone to simply answer phones and schedule appointments—we're looking for someone who wants to make a meaningful difference in the lives of others.
If you genuinely love helping people, enjoy building relationships, and thrive in a fast-paced environment where every interaction matters, we'd love to hear from you.
Why You'll Love Working Here
- Competitive pay starting at 22.00 per hour
- Full-time position
- Monday through Friday schedule
- Paid holidays
- Weekends off
- Paid Time Off (PTO)
- Complimentary wellness package and access to clinic services
- Healthshare Plan Options
- Supportive, team-oriented environment
- Opportunities for personal and professional growth
- Meaningful work that changes lives every day
Occasional participation in evening or community marketing events may be requested to support clinic outreach and growth.
This is much more than a front desk position.
Our Client Experience Coordinator is the heart of the practice—the first voice our clients hear and the first face they see. This role serves as the communication hub of the clinic and an accountability partner who helps clients stay engaged in their care and successfully complete their wellness plans.
Every phone call, every greeting, and every interaction has the opportunity to restore hope and create an exceptional experience for our clients.
Responsibilities Include Client Experience & Scheduling
- Create a warm, welcoming, and organized experience for every client.
- Greet clients and check them in and out efficiently.
- Schedule appointments accurately and maintain an efficient provider schedule.
- Ensure clients leave with clear next steps and future appointments scheduled.
- Help clients stay on track with their treatment plans.
- Follow up on missed appointments, cancellations, and clients who have fallen off schedule.
- Handle scheduling concerns and objections with confidence and compassion.
Communication & Administration
- Answer phones and respond promptly to voicemails, text messages, emails, and client inquiries.
- Convert qualified inquiries into new client appointments.
- Maintain accurate client records and documentation.
- Process payments and maintain accurate financial records.
- Coordinate incoming and outgoing office communications.
- Support providers and team members with administrative tasks and office systems.
Marketing & Community Support
- Encourage referrals and online reviews from satisfied clients.
- Support workshops, events, and internal marketing initiatives.
- Participate in community events and represent the clinic professionally.
Team Support
- Cross-train on Acupuncture Assistant responsibilities and provide support when needed.
- Participate in daily huddles and team meetings.
- Contribute to a positive, collaborative clinic culture.
- Help improve office systems and the overall client experience.
We're Looking for Someone Who:
- Genuinely enjoys helping people and building relationships.
- Has exceptional customer service and communication skills.
- Is warm, compassionate, and professional.
- Is dependable, organized, and detail-oriented.
- Learns quickly and thrives in a fast-paced environment.
- Remains calm and positive under pressure.
- Takes initiative and follows through.
- Enjoys solving problems and finding solutions.
- Wants to grow personally and professionally.
- Is committed to creating a 5-star experience for every client.
Preferred Experience (Not Required)
- Medical office, chiropractic, acupuncture, wellness, or healthcare experience.
- Customer service or hospitality experience.
- Appointment scheduling or front-office experience.
- Experience with electronic health records or scheduling software.
- Interest in holistic health and natural medicine.
About Elemental Natural Medicine
At Elemental Natural Medicine, we believe every interaction matters. We work hard, support one another, and genuinely care about our clients and our team members. We are looking for people who share our values of compassion, excellence, integrity, accountability, and continuous growth.
This is an opportunity to be part of a mission-driven practice that truly changes lives.
Learn more about us at:
www.elementalnaturalmedicine.com
How to Apply
Please do not call the office directly.
Instead, complete your resume and then call 435-268-5352 and leave a voicemail telling us:
- Which position you are applying for.
- Why you believe you are the perfect fit for the role.
- What excites you about working at Elemental Natural Medicine.
We look forward to hearing from you!
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
