Summary: Welcome and accommodate the needs of guests by seating them at them at tables or in waiting area, and help ensure quality of facilities and service. Helping bussing tables, running food and/or drinks, other various tasks to ensure efficient service and positive guest experience.
Availability: Part time, nights & weekends.
Essential Duties and Responsibilities
- Greet Guests and seat them at tables suitable for their needs and according to rotation so servers receive an appropriate number of tables.
- Bussing and pre-bussing tables when available to ensure table cleanliness and guest experience
- Help running food and drink orders when available
- Record “to-go” orders, enter them in the Point-of-Sale system and perform correct money transactions including activating and selling gift cards.
- Answer phone calls and respond to inquiries or transfer calls and effectively use paging system.
- Be proactive in scheduling and preparing for large parties.
- Run a wait list
- Maintain contact with kitchen team members, management, serving team members, and guests to ensure that dining details are handled properly and that guests’ concerns are addressed.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Act as a resource for Guests regarding the promotions, menu, hours of operation, etc.
- Other functions assigned by management (e.g., sweep, clean doors and windows, restock, check restrooms, bus tables, refill ice or wash glassware).
- Other duties as assigned.
Education & Experience:
- No prior education or experience required.
- Must be 21 years of age or older to sell alcohol
Working Conditions:
- 100% Walk and stand.
- 50% Operate cash register and POS system and make correct change.
- 25% Reach, bend, stoop, wipe, and lift up to 30 pounds.
- Navigating steps if applicable to the location.
Training Requirements:
- Successful completion of Food Handler's certification and passing alcohol certification (ServSafe) within 60 days of employment.
Job Type: Part time
Job Type: Part-time
Pay: $15.00 - $28.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person