Established in 2012, we are a highly successful multi-line insurance and financial services agency located in Tigard. We are comprised of two employees in our small business and we enjoy tremendous long-term employee success and retention.
About the Job
Your main mission will be to work the front lines of customer service to generate the very first positive impression clients get about our agency. Your first challenge in this role will be learning our products, services, and world-class business techniques. Working in a fast-paced customer focused office, you'll use your computer savvy to communicate with customers and navigate their insurance information. Besides excellent written and verbal skills, your ability to actively listen will get you to the root of a customer's issue and solve it quickly. Your courteous and professional demeanor, both on the phone and in person, will ensure that clients and agency staff alike will know that their issues are being handled by a competent and concerned business professional.
You will also be responsible for generating and supporting sales within the agency. This includes new business, cross-sell opportunities, customer service, retention, and profit goals. You will be trained in our system based sales techniques, as well as be responsible for creating your own sales funnels and opportunities.
What you can expect from us
We offer a unique compensation program designed to reward individual effort and team performance, which we feel is at the core of our long term success. Compensation is comprised of a competitive base salary, commissions on sales, plus a monthly share of team bonuses. In addition, we offer paid vacation. We are open to creating a flexible full-time opportunity for the ideal candidate with a history of success and leadership ability.
Core competencies
Business Results: Ability to meet individual performance metrics and goals.
Drive and Productivity: Able to bring about great results from ordinary circumstances; prepare for problems or opportunities in advance; undertake additional responsibilities and respond to situations as they arise without supervision.
Innovation: Accept innovation and improvement recommendations.
Communication: Acceptable verbal and written communication skills.
Team Work: Accept feedback when offered and work well with others.
Physical environment
Required job duties are normally performed in a climate-controlled office environment.
Preferred skills and abilities
Four-year college degree preferred, high school diploma required. Previous customer service experience highly preferred, as well as sales experience. Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills, and strong verbal and written communication skills.
Work Remotely
Job Type: Full-time
Pay: $45,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
Experience:
- Sales Experience: 1 year (Preferred)
Work Location: In person
