Front Desk Receptionist / Medical Records Coordinator
Kidney Care of Oregon
Pay: $17.00-19.00 per hour (DOE)
Job Type: Full-time
About Us
Kidney Care of Oregon is a fast-paced, high-performing nephrology practice dedicated to providing exceptional care to patients with kidney disease and related conditions. We are seeking a dependable, detail-oriented professional to join our team as a Front Desk Receptionist / Medical Records Coordinator.
This position is ideal for an individual who thrives in a busy healthcare environment, enjoys helping patients, and takes pride in maintaining accuracy and efficiency in administrative processes.
Position Summary
The Front Desk Receptionist / Medical Records Coordinator serves as a key point of contact for patients and healthcare providers while ensuring the accurate management of medical records. This role requires strong organizational skills, professionalism, and the ability to multitask while maintaining excellent customer service.
ResponsibilitiesFront Desk Duties
- Greet and check in patients in a friendly and professional manner
- Verify patient demographics, insurance information, and required documentation
- Answer and direct incoming phone calls
- Schedule and coordinate patient appointments
- Collect copays and process patient payments
- Maintain an organized and welcoming reception area
- Provide exceptional customer service to patients, families, and referring offices
Medical Records Duties
- Process incoming and outgoing medical records requests
- Scan, index, and maintain electronic medical records accurately
- Ensure records are complete and available for patient appointments
- Manage incoming faxes and clinical documentation
- Maintain HIPAA compliance and patient confidentiality at all times
- Coordinate with providers, staff, and outside facilities regarding medical records needs
QualificationsRequired
- High school diploma or equivalent
- Strong computer and data entry skills
- Excellent communication and customer service abilities
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Reliable attendance and punctuality
Preferred
- Experience in a medical office setting
- Experience with electronic health records (EHR)
- Knowledge of medical terminology
- Experience handling medical records and HIPAA regulations
What We Are Looking For
We are seeking a team member who is dependable, motivated, and committed to excellence. The ideal candidate is proactive, works well independently, supports their coworkers, and maintains a high level of professionalism in all interactions. This is an important role within our practice, and we are looking for someone who takes ownership of their work and contributes positively to our culture of accountability and patient-centered care.
Benefits
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Paid Holidays
- Opportunities for Growth and Development
Kidney Care of Oregon is an Equal Opportunity Employer.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
