Job Summary
We are seeking a friendly and organized Host/Hostess to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities will include greeting guests, managing reservations, and ensuring a smooth flow of service. The ideal candidate will have a passion for hospitality and a commitment to providing exceptional guest services.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize the dining experience.
- Provide menus and inform guests about daily specials or promotions.
- Maintain a clean and organized front-of-house area, including the host stand.
- Assist with guest inquiries and provide information about menu items and restaurant services.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Handle phone calls with professionalism, including taking reservations or answering questions about the restaurant.
- Address any guest concerns promptly and effectively to enhance their experience.
Skills
- Strong customer service skills with a focus on guest relations and satisfaction.
- Experience in food service or hospitality is preferred but not required.
- Proficiency in using POS systems; familiarity with Opentable and Toast POS is a plus.
- Excellent phone etiquette for handling inquiries and reservations.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- Strong interpersonal skills to foster positive relationships with guests and team members.
- A proactive approach to helping others and ensuring a welcoming atmosphere for all guests.
Join our team as a Host/Hostess, where your role is vital in creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 32 per week
Benefits:
Shift:
Ability to Commute:
- Collegeville, PA 19426 (Required)
Ability to Relocate:
- Collegeville, PA 19426: Relocate before starting work (Preferred)
Work Location: In person
