Position Summary
The Assistant Starbucks Manager supports the Starbucks Manager in overseeing daily licensed Starbucks café operations. This position helps ensure exceptional customer service, beverage and food quality, operational efficiency, food safety compliance, and partner development. The Assistant Starbucks Manager assists in leading the team, driving sales, maintaining Starbucks brand standards, and creating a welcoming environment for customers while supporting overall store goals.
Key Responsibilities Department Operations
- Assist in managing daily Starbucks operations to ensure efficient service and execution.
- Support achievement of sales, labor, and customer service goals.
- Ensure beverage and food products are prepared according to Starbucks recipes and standards.
- Monitor café conditions to maintain cleanliness, organization, and readiness throughout operating hours.
- Assist with implementing company initiatives, promotions, and seasonal beverage programs.
- Support efficient workflow during peak business periods.
Customer Service
- Deliver exceptional customer service and promote a customer-first culture.
- Create a welcoming and positive café experience for every customer.
- Address customer concerns promptly, professionally, and effectively.
- Ensure associates consistently provide friendly, knowledgeable, and efficient service.
- Foster customer loyalty through outstanding service and product quality.
Merchandising & Sales
- Help maintain attractive product displays and merchandising presentations.
- Ensure accurate pricing, signage, and promotional materials are displayed.
- Support seasonal launches and promotional programs.
- Maintain product availability to meet customer demand.
- Identify opportunities to drive sales through suggestive selling and product awareness.
Inventory & Product Management
- Assist with product ordering and inventory control.
- Monitor inventory levels to ensure adequate supplies and minimize shortages.
- Help control shrink and waste through proper forecasting, handling, and rotation.
- Verify delivery accuracy and proper storage of products and supplies.
- Maintain organized storage areas and backroom inventory.
Leadership & Team Development
- Provide leadership, coaching, and daily direction to Starbucks associates.
- Assist with hiring, onboarding, and training new team members.
- Support scheduling and labor planning to meet operational needs.
- Monitor associate performance and provide constructive feedback.
- Promote teamwork, accountability, and a positive work environment.
- Serve as acting department leader in the absence of the Starbucks Manager.
Food Safety & Compliance
- Ensure compliance with Starbucks standards, company policies, and health regulations.
- Monitor food safety, sanitation, and proper product handling procedures.
- Ensure beverage and food preparation standards are consistently followed.
- Conduct routine inspections to maintain cleanliness and operational excellence.
- Report and address food safety and workplace safety concerns immediately.
Financial & Operational Performance
- Assist in monitoring department performance metrics and operating results.
- Support labor management and productivity initiatives.
- Help identify opportunities to improve operational efficiency and customer satisfaction.
- Contribute to achieving department sales and profitability goals.
- Assist with maintaining accurate records and operational documentation.
Qualifications
- High school diploma or equivalent preferred.
- Previous Starbucks, coffee shop, food service, retail, or grocery experience required.
- Prior supervisory or leadership experience preferred.
- Knowledge of customer service principles, food safety practices, and café operations.
- Strong communication, leadership, and organizational skills.
- Ability to work effectively in a fast-paced environment.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 pounds regularly.
- Ability to bend, reach, push, pull, and perform repetitive motions.
- Ability to work near hot equipment and varying temperature conditions.
- Ability to safely operate espresso machines, blenders, ovens, and other café equipment.
Key Competencies
- Leadership
- Customer Focus
- Team Development
- Food Safety Awareness
- Operational Excellence
- Communication
- Organization
- Time Management
- Problem Solving
- Accountability
The Assistant Starbucks Manager plays a vital role in supporting café success by delivering exceptional customer experiences, developing associates, maintaining Starbucks brand standards, ensuring operational excellence, and driving strong business results.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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