Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
How you'll make an impact
Gallagher Bassett is seeking a motivated and results-driven Collections Specialist to join our team. The Collections Specialist will be responsible for managing and executing collection activities to ensure timely recovery of outstanding balances while maintaining positive relationships with clients. This role is critical to supporting the company's financial health and operational efficiency.
Responsibilities:
-
Contact clients to follow up on overdue accounts and arrange payment plans as needed.
-
Monitor and manage accounts receivable aging reports to prioritize collection efforts.
-
Investigate and resolve payment discrepancies or disputes professionally.
-
Maintain accurate records of collection activities and communications.
-
Collaborate with internal teams to address billing issues and ensure client satisfaction.
-
Prepare regular reports on collection status and performance metrics.
-
Adhere to company policies and regulatory requirements in all collection activities.
About You
Required:
- Bachelor's degree and 4 years related experience required.
- Strong excel and financial management software skills are essential.
Preferred:
- Prefer degree in Accounting or Finance.
CMA or CFA preferred.
-
#LI-KK3
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
-
Competitive compensation
-
Comprehensive benefits programs designed to support your well-being
-
Career development opportunities and ongoing learning
-
A collaborative, people-first culture with accessible leadership
-
The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
