Dakota Eye Institute is a group of professionals dedicated to providing an unprecedented level of care and responsive service to our patients. We are committed to providing our staff with an excellent work environment, opportunities for self-development and growth, and recognition for hard work and commitment to Dakota Eye Institute.
We are seeking a full-time Optician to join our team in Bismarck, ND!
This position is responsible for providing exceptional care to our patients with customer service skills. Day-to-day, ongoing work provides interaction and assistance with patients in styling, adjusting, and troubleshooting eyewear while working in conjunction with other individuals in the organization to provide an excellent patient experience and improving patients lives by improving their sight.
Provides quality care and an exceptional experience for all patients, directly or indirectly
Provides patients with quality education on their eyewear needs
Develops skills and performs styling, measuring, adjusting, selling, and dispensing of eyewear
Performs selling and can keep the optical department profitable with high sales while also maintaining a low cost of goods
Knowledgeable of the insurances we accept and can process orders for eyewear
Checks the quality of orders received and verifies the accuracy of prescriptions
Assists patients that are having issues with their eyewear and can troubleshoot and resolve patient issues
Assists in the contact lens area and performs other duties as deemed necessary
Answers phone calls, collects money, balances money collection reports daily, and tracks product orders
The employee is punctual and can complete assigned shifts unless excused by the supervisor. Personal time use is kept within the guidelines as set forth in the policy manual.
Knowledge, Skills, and Abilities
High school diploma or GED preferred
Exceptional customer service skills
Use of hand coordination and dexterity
Effective communication skills
Computer skills
Ability and willingness to assist wheelchair-bound patients
Ability to be on your feet for an 8 hour shift
Willingness to develop new skill
Dakota Eye Institute offers a generous benefits package, including:
401(k) Retirement with an employer contribution
Medical and Dental Insurance
Employer contribution to a Health Savings Account
Vision Benefits
Wellness Benefits
Paid Time Away Benefits
And more!
Apply at www.dakotaeye.com/jobs