Pediatrics, P. C. Is looking for an outgoing, motivated leader who enjoys problem solving, has both clinical experience and administrative skills, and who will continually work for the excellence of the practice. The Practice Manager will be responsible for the overall administration of the medical practice under the direction of the physician team. Pediatrics, P.C. is an active and growing practice that has been serving the needs of children and their families in Lincoln for over 50 years with five physicians and three pediatric physician assistants.
The Practice Manager works closely with providers, department leads, and clinical staff, to ensure the clinic operates efficiently while providing exceptional, family-centered service to patients and their families. The ideal candidate is organized, dependable, professional, solutions-oriented, and comfortable managing multiple priorities in a fast-paced pediatric healthcare environment.
People Management
- Responsible for hiring, onboarding, training, coaching, and performance evaluation of all clinical team members.
- Use leadership best practices to lead the work of all employees, including front desk operations, clinical staff, billing, and coding staff.
- Effectively demonstrate leadership attributes of delegation, developing people, team development, inspiring and motivating others, and resource optimization.
- Monitor attendance, punctuality, productivity, and adherence to clinic policies.
- Jump in whenever needed to help the team serve patient needs.
Office Administration
- Monitor all clinical financials and prepare financial reports for physician meetings, create account receivable reports and actively oversee the finances of the practice.
- Work closely with the accounting team to oversee and ensure that all finances are in order.
- Help the practice grow through effective marketing, including the maintenance of the website, social media communications, and through community organizations and activities.
- Ensure effective compliance, risk management, and quality assurance practices are followed.
- Build strong relationships and oversight with all third-party providers.
- Oversee inventory and ordering of all office and medical supplies.
- Oversee physician schedules, maintain continuing medical education credits and other physician documentation & complete staff reappointment and privileging for the doctors.
- Ensure patient complaints, billing inquiries & medical record requests are effectively addressed.
- Work closely with billing personnel and outside billing services to support accurate and timely claims processing.
- Identify, recommend, and implement practice needs for staffing, services, equipment, and facilities.
- Supervise retirement plan details including investment & administration as directed.
- Assure maintenance of all legal contracts for physicians and the practice.
- Handle and recommend all insurance coverage including malpractice, office liability and other office protections.
- Maintain overhead and collection percentages within best industry standards.
- Oversee staff payroll, incentives & PTO time.
Strategic Management
- Assist physicians with business planning for the direction of the practice.
- Identify opportunities to improve office efficiency, patient satisfaction, staff productivity, and overall clinic operations.
- Monitor operational metrics and assist with developing improvement plans.
- Assist with implementing new technology, systems, policies, and procedures.
- Attend physician management meetings & coordinate actions, establish meeting agenda in consultation with physicians & take minutes, prepare data for meeting, contribute to decision-making, implement ideas arising from the meetings, investigate alternatives, report results to physicians.
- Perform fee analysis and provide recommendations to physicians.
Required Qualifications
- Ability to effectively navigate multiple demands, projects, and details.
- A bachelor’s degree in Business or Healthcare Administration, or equivalent experience.
- Minimum two years’ experience as a department manager in a business office department.
- Computer & keyboard skills are required, including proficiency with Microsoft Word & Excel.
- Must be able to relate effectively & professionally with employees & patients.
- Strong communicator, both verbally and written.
- Must have the ability to deal with the public in a professional, courteous, and diplomatic manner.
- Act as a hands-on manager and be able to delegate.
- Shows strong initiative, is a fast learner and driven self-starter.
- Highly organized with problem solving ability.
Desired Qualifications
- A minimum of three years’ experience in a healthcare related field with at least two years management experience.
- Proficiency in EMR systems.
- QuickBooks experience is a plus.
Key Compentencies
- Leadership: Provides clear direction and leads by example.
- Organization: Effectively manages multiple priorities and competing demands.
- Communication: Communicates clearly and professionally with patients, families, providers, and employees.
- Patient Service: Maintains a welcoming and family-centered approach.
- Problem Solving: Identifies issues and develops practical solutions.
- Accountability: Takes ownership of responsibilities and follows through.
- Teamwork: Builds positive working relationships across the organization.
- Adaptability: Responds effectively to changing schedules, patient needs, and operational priorities.
- Professionalism: Maintains appropriate conduct, confidentiality, and discretion.
- Attention to Detail: Ensures accuracy in scheduling, registration, financial transactions, and documentation.
Pay commensurate with experience.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
Work Location: In person
