JOB
Receives calls for emergency and non-emergency services, screens calls and dispatches law enforcement or other appropriate response vehicles to investigate; operates a computer-aided dispatch system and computerized electronics communication system; monitors radio traffic, and location information of law enforcement personnel. EXAMPLE OF DUTIES
- Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner.
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Ability to communicate effectively verbally and in writing.
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Ability to react quickly and calmly to emergency situations, recognize and understand others' reactions, use logic and reasoning to identify solutions, and make effective decisions while in stressful situations and circumstances.
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Ability to prioritize work.
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Knowledge of the geography of the county and its road network.
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Knowledge of dispatch codes and signals used to respond to emergency and non-emergency services.
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Knowledge of FCIC/NCIC rules and regulations, codes, and query forms.
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Knowledge of computerized communications center systems and procedures.
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Skill in the use of computers, two-way radio communications, and various other equipment used to perform daily functions of position.
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Skill in eliciting critical information from citizens in a stressful or life threatening situation.
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Skill in accurately performing data entry at 100 keystrokes per minute.
PHYSICAL ABILITIES
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Required to speak and hear clearly, sit for extended periods of time, normally 12-16 hours, and to use hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb stairs or balance; and to stoop, kneel, crouch, or crawl.
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Vision abilities include close vision as well as color perception.
SUPPLEMENTAL INFORMATION
- High school diploma or equivalent (GED) required.
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Valid Florida driver license or valid Florida ID required.
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Must become certified as a Florida DOE Public Safety Telecommunicator within twelve (12) months of appointment.
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Must become certified as Emergency Police Dispatcher (EPD within six (6) months of appointment.
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Must be NCIC/FCIC certified or must obtain certification within six (6) months of appointment.
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This is a 24/7 operation. Employee must be able to work flexible hours/schedules.
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Initial employment will be in a trainee status. Entry level salary range applies until after successful completion of all required training, after which salary will be increased.
Equal Opportunity Employer
The Manatee County Sheriff’s Office is committed to a policy of equal employment opportunity for applicants and employees that fosters, maintains and promotes equal employment opportunity for all without regard to race, color, religion, national origin, citizenship, sex, political affiliation, veteran’s status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal, state, or local law.