SUMMARY
The Program Clinical Coordinator is responsible for coordinating the development and implementation of services, case management, and/or treatments provided to clients. Oversees all services provided to individuals and their families, monitors quality of care delivered, ensures compliance with contractual terms, and monitors corporate and regulatory program compliance.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:
- Assesses referred clients and coordinates the development of a service plan in conjunction with a treatment team and funding source in accordance with Corporate, contractual, and regulatory standards.
o Coordinates and evaluates the service plan implementation
o Ensures all necessary and routine medical and dental appointments are scheduled and completed
- Coordinates the development, review, and revision of programs and behavior intervention plans.
o Provides, monitors, and assures that comprehensive support services and oversight are provided on an on-going basis
- Schedules and/or provides opportunities with, or assists in providing resources for Mentors to schedule and/or provide opportunities, for quality training, recreation and leisure activities with consideration for choice, preference and age-appropriateness.
- Maintains current and complete client reporting records in accordance with Corporate and regulatory standards.
o Assists with all legal, licensing, regulatory and certification activities as needed.
o May include the Mentor reporting records in some instances
- Depending on individual programs, may coordinate appropriate training and development for staff, as well as maintaining staff schedules.
o Assists with pre-service and in-service training to staff.
o May assist in Mentor training, planning and development.
- May maintain current records for all independent contractors on caseload including training, monthly and annual mentor contract compliance forms, respite and support plans, and tracking of respite support work.
- May secure individual Mentor contracts, complete annual contract reviews for Mentors, and provide timely information as to any changes in client status and status of Mentor homes to management.
- May be responsible for managing and responding to calls after normal business hours of assigned clients.
- Performs other related duties and activities as required.
SUPERVISORY RESPONSIBILITIES
Minimum Knowledge and Skills required by the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:
Education and Experience:
- Bachelor’s degree in human services or related field
- One year of related work experience working with the population served preferred (i.e. Brain Injury, IDD, ARY, etc.)
- An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Certificates, Licenses, and Registrations:
- Current driver's license, car registration and auto insurance
Other Skills and Abilities:
Other Requirements:
- Cellular Phone as required by program
Physical Requirements:
- Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
AMERICANS WITH DISABILITIES ACT STATEMENT
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.
