Job Summary
We are seeking a dynamic and organized Insurance Agency Administrative Assistant to join our team! In this vital role, you will be the backbone of daily office operations, ensuring smooth communication, efficient data management, and exceptional customer service. Your proactive approach and attention to detail will help create a welcoming environment for clients and support the agency’s success. This paid position offers an exciting opportunity to develop your administrative skills within the insurance industry while contributing to a vibrant team.
Responsibilities
- Manage front desk duties, including greeting visitors and clients with professionalism and warmth
- Operate multi-line phone systems, handle incoming calls, and direct inquiries efficiently using excellent phone etiquette
- Maintain organized filing systems, both physical and digital, ensuring all client records and documents are up-to-date and confidential
- Assist with data entry tasks using Microsoft Office and Google Workspace tools to update client information, policy details, and agency records
- Coordinate calendar management for agents and staff, scheduling appointments, meetings, and follow-ups
- Provide exceptional customer service by responding promptly to client inquiries via phone or email and offering support as needed
- Handle clerical tasks such as proofreading documents, managing office supplies, and supporting general office management activities
Experience
- Previous office experience in a professional setting is highly preferred
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and basic data entry skills
- Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
- Demonstrated customer service skills with a friendly and professional demeanor
- Knowledge of office management procedures, clerical practices, and phone communication protocols is advantageous
- Prior experience handling confidential information with discretion is essential
Join us to be part of a dedicated team that values efficiency, professionalism, and outstanding client support. If you’re eager to grow your administrative expertise in a lively insurance environment while making a positive impact every day — we want to hear from you!
Pay: $12.00 - $20.00 per hour
Work Location: In person
