Overview:
We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to become self-reliant, independent, and valued members of their communities.
We are seeking a highly organized and detail-oriented Administrative Professional to support our IDS Adult Day service line. This role provides essential administrative, clerical, operational, and data management support to ensure the efficient day-to-day functioning of the department. The ideal candidate thrives in a fast-paced environment, demonstrates excellent customer service skills, and enjoys supporting both internal teams and the individuals we serve.
What You'll Bring:
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Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
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Strong attention to detail and commitment to accuracy.
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Professional communication and interpersonal skills.
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Ability to handle confidential information with discretion and professionalism.
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Strong customer service mindset when interacting with staff, visitors, families, and community partners.
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Ability to work independently with minimal supervision while collaborating effectively with team members.
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Problem-solving skills and the ability to adapt to changing departmental needs.
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Proficiency with technology and administrative systems.
What You'll Have:
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High school diploma or equivalent required.
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Purchasing and accounting experience preferred.
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Proficiency with Microsoft 365 applications.
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Ability to learn and effectively use agency software systems, including CareLogic, Workday, SurveyMonkey, Dayforce, and Track It.
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Strong understanding of administrative and office support functions.
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Ability to understand, interpret, and apply organizational policies and procedures.
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Must be at least 18 years of age.
A Typical Day May Include:
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Entering and maintaining accurate data in CareLogic and generating reports as requested.
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Uploading consumer and family satisfaction surveys and tracking responses through SurveyMonkey.
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Maintaining organized electronic and physical records and files.
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Ordering office and program supplies and coordinating requests for agency stationery.
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Reconciling credit card transactions and reviewing purchases within established authorization limits.
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Monitoring shared email inboxes and responding to or routing correspondence appropriately.
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Submitting and tracking facility and maintenance requests through Track It.
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Processing mail and managing record release requests.
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Coordinating staff registrations for training programs, conferences, and travel accommodations.
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Serving as a Referral Coordinator by receiving and processing referrals.
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Assisting with Dayforce registration and onboarding-related activities.
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Providing receptionist support by greeting visitors, managing building access, and answering incoming calls when needed.
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Scheduling and coordinating meetings, employee recognition events, celebrations, and department activities—including ordering and picking up food as necessary.
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Supporting annual events such as DSP Week, Founder's Day, Transition Fairs, Employee of the Month celebrations, employee anniversaries, retirements, and holiday events.
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Completing special projects and other administrative assignments as requested by leadership.
