We are hiring a full-time AT&T Sales Associate in Bolingbrook, IL for an in-person, customer-facing retail sales position supporting AT&T wireless, internet, mobility, connected device, and telecommunications products and services.
AT&T Sales Associates work face-to-face with customers inside established retail locations. You will approach and engage customers, identify their wireless and connectivity needs, explain available AT&T products, service plans, pricing, and promotions, and assist interested customers through the sales, activation, and service enrollment process.
This is a W-2 retail sales position offering a guaranteed base pay of $700–$900 per week plus uncapped commission opportunities based on individual sales performance.
This is not a remote, door-to-door, or cold-calling position. Paid training is provided, and previous wireless or telecommunications experience is not required.
Compensation & Benefits
- Guaranteed base pay: $700–$900 per week
- Uncapped commission opportunities in addition to guaranteed base pay
- Commission earnings are based on individual sales performance and are not guaranteed
- Full-time W-2 employment
- Not a 1099 or independent contractor opportunity
- Weekly pay
- Paid training
- Performance-based incentive opportunities
- 401(k) offered
- Employee benefits offered
- Professional sales and leadership development
- Performance-based advancement opportunities
What You'll Do
As an AT&T Sales Associate, your day-to-day responsibilities will include:
- Work face-to-face with customers inside assigned retail locations
- Approach and engage customers to identify their wireless, internet, and connectivity needs
- Promote and sell AT&T wireless, internet, mobility, connected device, and telecommunications products and services
- Explain available AT&T service plans, features, pricing, and current promotions
- Educate customers on wireless plans, internet services, devices, connectivity solutions, and available service options
- Conduct needs-based sales presentations using provided product and sales training
- Recommend appropriate AT&T products and services based on individual customer needs
- Assist interested customers through the sales, application, activation, and service enrollment process
- Generate new customer acquisitions and eligible account upgrades
- Answer customer questions and provide accurate product and service information
- Accurately process customer applications, activations, upgrades, enrollments, and sales transactions
- Maintain current knowledge of AT&T products, services, plans, and promotions
- Track individual sales activity and performance
- Work toward established daily and weekly sales goals
- Deliver professional and positive customer service throughout the sales process
- Participate in ongoing AT&T product, customer service, and sales training
- Collaborate with team members and management to achieve sales objectives
This position is performed in person inside established retail locations and involves actively approaching and engaging customers regarding AT&T telecommunications products and services.
Schedule
- Full-time
- Approximately 40 hours per week
- Morning and afternoon shift opportunities available
- Retail operating hours
- Weekend availability is required
- Schedule may vary based on assigned retail location and business needs
- Local travel to assigned retail locations may be required
Qualifications
Candidates should:
- Be at least 18 years old
- Be authorized to work in the United States
- Be comfortable approaching and speaking with customers face-to-face
- Have strong communication and interpersonal skills
- Be interested in sales, customer service, wireless technology, and telecommunications
- Be comfortable working toward individual sales and performance goals
- Be coachable and willing to learn AT&T products, services, promotions, and sales presentations
- Be comfortable standing and moving throughout scheduled retail shifts
- Be able to work independently while contributing to team sales goals
- Maintain a professional attitude when representing AT&T products and services
- Have reliable transportation for required local travel
- Be available for a full-time retail schedule, including weekends
Previous experience in retail sales, wireless sales, customer service, telecommunications, hospitality, account management, promotions, electronics sales, mobile phone sales, or other customer-facing positions is helpful but not required.
Paid Training
No previous AT&T or wireless sales experience is required.
New AT&T Sales Associates receive paid training covering:
- AT&T wireless products and services
- Internet and connectivity solutions
- Mobile and connected device services
- AT&T service plans, features, and current promotions
- Product knowledge
- Customer needs assessment
- Face-to-face retail sales presentations
- Customer acquisition
- New account activations and upgrades
- Service enrollment procedures
- Customer service and professional communication
- Sales performance and goal tracking
Career Development
This position provides hands-on experience in retail sales, wireless sales, telecommunications, customer acquisition, account enrollment, and customer service.
Team members who demonstrate consistent sales performance, professionalism, reliability, and leadership ability may be considered for additional training and future advancement opportunities involving team development, sales leadership, training, account management, and business operations.
Advancement opportunities are performance-based and are not guaranteed.
Apply Today
If you're looking for a full-time sales job in Oak Brook, IL and want to develop professional experience in AT&T sales, wireless retail, telecommunications sales, customer service, and business development, we encourage you to apply.
Apply today to be considered for the AT&T Sales Associate position in Oak Brook, IL.
Pay: $700.00 - $900.00 per week
Benefits:
Work Location: In person
