<Job Summary>
Join our compassionate team as a Hospice Case Manager, dedicated to providing exceptional end-of-life care to Spanish-speaking patients and their families. In this vital role, you will coordinate comprehensive patient care plans, facilitate communication between patients, families, and healthcare providers, and ensure that each individual receives personalized support during a challenging time. Your expertise will help improve quality of life, promote dignity, and foster a comforting environment for those in need of hospice services. This position offers an opportunity to make a meaningful difference while utilizing your clinical skills in a dynamic, patient-centered setting.
<Responsibilities>
- Conduct thorough patient assessments to determine eligibility and develop individualized care plans that align with patient wishes and medical needs.
- Coordinate multidisciplinary team efforts to deliver holistic hospice care, including symptom management, emotional support, and spiritual guidance.
- Communicate effectively with Spanish-speaking patients and families to explain treatment options, care procedures, and advance directives in their preferred language.
- Monitor patient progress regularly, adjusting care plans as necessary to optimize comfort and quality of life.
- Facilitate smooth discharge planning and transitions between inpatient, outpatient, or post-acute care settings.
- Maintain detailed medical records in compliance with HIPAA regulations while ensuring accurate documentation of patient interactions and interventions.
- Collaborate with healthcare providers across hospital medicine, emergency medicine, behavioral health, and primary care to coordinate services seamlessly.
<Requirements>
- Fluent in Spanish and English with excellent verbal and written communication skills to serve diverse patient populations effectively.
- Proven experience in critical care environments such as ICU, emergency room, or Level I/II trauma centers; experience in hospital medicine or acute care settings is highly valued.
- Strong background in medical-surgical nursing, geriatrics, pediatrics (PICU), or post-acute care; familiarity with infectious disease care and physiology knowledge is preferred.
- Demonstrated expertise in case management, discharge planning, utilization management, diagnostic evaluation, and patient assessment processes.
- Knowledge of medical terminology, HIPAA regulations, medical records management, vital signs monitoring, and inpatient/outpatient clinical workflows.
- Experience working with managed care organizations and understanding of healthcare utilization management principles.
- Ability to handle complex cases involving behavioral health issues or chronic illnesses with sensitivity and professionalism.
- Relevant certifications such as nursing license (RN), case management certification (CCM), or other related credentials are desirable. Join us in delivering compassionate hospice care that truly makes a difference! We are committed to supporting our team members through ongoing training opportunities and fostering an inclusive environment where every voice is valued. If you are passionate about providing culturally competent care to Spanish-speaking patients during their most vulnerable moments, we want to hear from you!
Job Types: Full-time, Part-time
Pay: $75,000.00 - $95,000.00 per year
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Work Location: Hybrid remote in Willowbrook, IL 60527
