Want to learn new skills? We’re now hiring immediately for our Customer Service job in Spencer, IA. This customer service position is in a warehouse setting and requires prior inventory experience. Please read job description in full.
Manage the inbound and outbound shipments and receipt of all products, materials, and supplies.
Auditing outbound shipments, verifying inventory counts, checking and entering data, updating and maintaining databases
Compiles, sorts, and verifies accuracy of data to be entered
Tracks, traces, and updates the status of incoming and outgoing shipments
Engages with customers, vendors, drivers, and co-workers with positive, professional, and respectful communication
Answer phones and respond to customer requests
Assign inbound trucks to designated dock doors
Set up, control and maintain all related files for customer stored materials
Complete call logs and reports
Collaborate with logistics technicians and dispatchers
Provides additional backup support for shipping and receiving departments.
Performs cleanup of the office area at the end of the shift or as required.
Performs all duties in accordance with Southshore Companies safety manual.
Provides on-the-job training for new employees as required.
Recommends process improvements for growth of the company.
Regular (punctual and dependable) attendance is an essential function of this job.
Other duties as assigned.
High school diploma or GED preferred
2+ years of clerical office or customer service experience
Prior SAP experience is a plus
Inventory control experience preferred
Proficient with Microsoft Office (Excel, Word, Outlook, PowerPoint)
Able to lift and move up to 10 lbs.
Able to work in various weather conditions and tolerate exposure to typical noises and smells associated with a warehouse
Proficient with Microsoft Office (Work, Excel, Outlook, PowerPoint) products.
Computer skills are preferred including use of email and internet.
Proficient data entry skills are required.
Ability to set priorities and flexibly to reset priorities in a changing environment.
Ability to work in a fast-paced environment and meet productivity targets.
Ability to pay attention to details and accuracy in inventory control.
Good organizational skills.
Ability to meet deadlines.
Strong sense of time management.
Strong customer service skills.
Proficient with Microsoft Office (Work, Excel, Outlook, PowerPoint) products.
Computer skills are preferred including use of email and internet.
Proficient data entry skills are required.
Ability to set priorities and flexibly to reset priorities in a changing environment.
Ability to work in a fast-paced environment and meet productivity targets.
Ability to pay attention to details and accuracy in inventory control.
Good organizational skills.
Ability to meet deadlines.
Strong sense of time management.
Strong customer service skills.
Ability to work Monday – Friday plus overtime including some Saturdays as needed by the business (especially during peak season – January through April).
Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits and achieve your goals, you’ve come to the right place.
