Job Summary:
We are seeking a skilled Prototype Server Technician to support the assembly, testing, troubleshooting, and validation of pre-production (PROTO) server systems in a lab environment. This role works closely with engineering teams to ensure system functionality, reliability, and readiness for production.
Key Responsibilities:
- Assemble and configure prototype servers
- Perform hardware validation testing (CPU, memory, storage, GPU)
- Troubleshoot system failures and conduct root cause analysis
- Execute test plans and accurately document results
- Update and flash BIOS/firmware using iDRAC and Lifecycle Controller
- Support engineering teams with system bring-up and debugging
- Install and configure operating systems (Windows Server, Linux, ESXi)
- Replace and rework hardware components (motherboards, DIMMs, drives)
- Maintain lab inventory, tools, and test equipment
- Follow ESD handling and lab safety procedures at all times
Required Qualifications:
- 2+ years of experience with server hardware or data center technology
- Strong knowledge of: BIOS configuration and firmware updates
- Familiarity with: Dell iDRAC
- Comfortable working in a lab/testing environment
Hands-on experience using diagnostic and troubleshooting tools
Preferred Skills:
- Experience working with prototype or pre-production hardware
- Basic knowledge of: Networking (VLANs, NIC configurations)
- Familiarity with GPU-based systems (AI/ML servers)
Soft Skills:
- Strong attention to detail
- Problem-solving mindset
- Ability to work collaboratively with engineering and cross-functional teams
- Good documentation and communication skills
- Physical Requirements
- Ability to lift and move servers (up to ~50 lbs)
- Ability to work in a lab environment
