Make a Difference. Lead with Purpose.
Are you someone who thrives in a fast-paced environment and enjoys helping both clients and caregivers succeed? As a Care Operations Manager, you’ll play a key role in making sure our clients receive excellent care while supporting and retaining great caregivers. This is a rewarding leadership role where your work directly improves lives every day.
What You’ll Do
Client Support
Complete new client visits and facilitate care plan completion- Follow up with new clients and stay in regular contact
- Help resolve client concerns and complaints
- Follow up after hospital stays
Complete regular check-ins and reports
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Caregiver Support
Check in with caregivers after their first shift- Support caregiver engagement and retention
- Address concerns and provide coaching when needed
- Help coordinate ongoing training
Complete regular caregiver check-ins
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Medicaid & Operations Support
Help onboard new clients and track authorizations- Communicate with Medicaid regarding services
- Maintain accurate records
Assist with scheduling and office support as needed
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What We’re Looking For
Preferred:
Home care, healthcare, or case management experience
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Required:
Strong communication and problem-solving skills- Highly organized and dependable
- Comfortable with computers and phone communication
Reliable transportation
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Benefits
✔ Competitive Pay
✔ Bonus Opportunities
✔ Health Insurance
✔ PTO / Paid Time Off
✔ Paid Training
✔ Career Growth Opportunities
✔ Supportive Team Environment
Why This Job Stands Out
Stable, full-time position- Opportunity to grow with a fast-growing company
Work that truly makes a difference
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Apply Today
If you’re organized, compassionate, and ready to lead, we’d love to meet you.
