Guest Care & Scheduling Coordinator
Kuhni Orthodontic Studio | Spanish Fork, UT
Part-time | Hourly
Required Hours: Monday, Wednesday & Thursday, 7:30 AM until the last patient leaves (typically around 5:30 PM). These hours are fixed and cannot be adjusted around school schedules. Occasional flexibility to extend hours or pick up additional shifts is needed to support teammates' time-off requests.
Who We're Looking For
We're not looking for someone to sit behind a desk and answer phones. We're looking for someone who sets the tone — the warmth, the energy, and the first impression that makes a guest feel like they're in the best possible hands before they ever sit in the chair. At Kuhni Orthodontic Studio, we hold our guest experience to the standard of Nordstrom, the Ritz-Carlton, and Disney, and we mean it literally, not aspirationally. If you find joy in making people feel genuinely welcomed, anticipate needs before they're spoken, and bring real enthusiasm to every interaction, this role was built for you.
About Us
Kuhni Orthodontic Studio opened in Spanish Fork, Utah in 2018, founded by Dr. Kameron Kuhni with one simple belief: every guest deserves to be treated the way Dr. Kuhni would treat his own son or daughter. We exist to change how people feel about themselves, and that starts the moment they walk through our door.
What You'll Do
- Greet every guest by name with genuine warmth and enthusiasm
- Anticipate guest needs proactively, before they even ask
- Own and optimize the daily appointment schedule
- Manage guest check-in, check-out, and front-desk payments
- Answer all calls professionally and handle new guest inquiries
- Prepare and facilitate the daily morning huddle
- Keep the reception area spotless, calm, and on-brand at all times
- Maintain the refreshment and hospitality station daily
- Coordinate in real-time with clinical and administrative teams
- Follow up on no-shows and unconfirmed appointments
- Invite satisfied guests to share Google and Facebook reviews
- Assist with marketing, community events, and practice promotions
What We're Looking For
Experience:
- High school diploma or equivalent required
- 2+ years in dentistry, orthodontics, or a customer-facing service role
- Front desk, scheduling, or patient coordination experience preferred
- Current OSHA & HIPAA certifications (or willingness to obtain)
Skills & Abilities:
- Warm, confident communicator, in person and on the phone
- Detail-oriented and calm under pressure in a fast-paced environment
- Highly organized with the ability to manage a constantly shifting schedule
- Proficient in Dolphin Management (or equivalent), Asana, and Microsoft Office
What We Offer
- Free orthodontic treatment for you and your immediate family
- Paid time off + 6 paid holidays per year
- Referral bonuses
- A team culture that is hard-working, supportive, and genuinely fun
- Real investment in your professional growth and development
Who Thrives Here
Our team is one of the hardest-working and most genuinely enjoyable environments you'll find in any practice. We laugh a lot, support each other constantly, and hold a high standard, because both things are required to stay at the top. You'll fit in if you go above and beyond without being asked, take pride in the details, and genuinely care about the people around you.
How to Apply
Send your cover letter, resume, and 3 references to Jodie at [email protected]. We review every application and will be in touch with qualified candidates promptly.
Kuhni Orthodontic Studio
948 N 200 E, Spanish Fork, UT 84660
801.798.6000 | kuhniortho.com
Kuhni Orthodontic Studio is an equal opportunity employer.
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Work Location: In person
