Job Title: Maintenance Technician
Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)
Travel: 50-85%
Qualifications:
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High school diploma or equivalent
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Must be a self-starter, highly organized, and able to work well with staff at all levels within the organization
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Two (2) or more years of experience in building maintenance, or related trades preferred: healthcare setting a plus.
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Tools/Tech: Ability to safely use basic hand tools; comfortable using a smartphone and CMMS app for work orders, phots, and documentation.
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Competencies: Troubleshooting mindset, urgency, professional communication, and respect for clinical workflows and patient areas.
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Attendance: Reliable, on-time attendance; ability to work independently and as part of a dispersed team.
Job Summary:
Discover a rewarding career at Arcare. We are seeking a skilled, personable, and dedicated Maintenance Technician to join the Arcare team. In this role, your purpose will be to keep Arcare clinics safe, functional, and patient-ready by performing scheduled and unscheduled maintenance, repairs, and minor facility improvements. This role supports clinical operations by responding quickly to work orders, communicating clearly with staff, and maintaining a clean, compliant work environment.
Essential Responsibilities
Preventative & Corrective Maintenance
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Diagnose and repair minor to moderate facility issues, including basic electrical, plumbing, HVAC, doors/locks/hardware, lighting, flooring/ceiling/paint, fixtures, and casework.
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Perform preventative maintenance on building systems and clinic equipment within scope (e.g., exam room fixtures, automatic door closers, ice machines, refrigerators, eyewash stations, air filters)
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Replace bulbs/ballasts/LED drivers: reset breakers: clear minor drains; repair leaks; patch/paint; rehang cabinetry/shelving; adjust door closers and latches.
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Coordinate with approved vendors for work outside of scope (e.g., major HVAC, roofing, glazing, fire/life safety testing). Escort vendors on site when required.
Safety, Compliance, & Cleanliness
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Work to OSHA and Arcare safety standards; follow lockout/tagout, ladder safety, PPE, and chemical handling procedures.
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Protect patient privacy (HIPPA awareness) when working in clinical areas; keep tools/materials secure and out of patient flow.
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Use dust control and clean-up practices appropriate for healthcare spaces; return areas to a clean, safe. patient-ready condition after work.
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Support life-safety and environment-of-care tasks (e.g., monthly emergency lighting checks, fire extinguisher visual checks where assigned, exit/egress clearance).
Work Orders & Customer Service
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Manage work orders through the work-order app; update notes, parts used, and completion times.
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Prioritize urgent requests that impact patient care, infection control, security, or provider workflow.
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communication clearly with clinic managers regarding status, access needs, and downtime; verify satisfaction on completion.
Facilities & Grounds (Clinic-Appropriate)
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maintain clinic exteriors and entries (e.g., signage, walk-off mats, sidewalk trip hazards, exterior lighting, basic landscaping touch-ups).
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Perform light carpentry and touch-up painting to keep a professional appearance consistent with Arcare standards.
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Assist with small moves, wall-mounts (e.g., sharps containers, whiteboards), and furniture adjustments when they affect clinical operations.
On-Call & Emergencies
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Participate in an on-call rotation for after-hours issues (e.g., power/HVAC outages, leaks, alarms, access problems).
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Respond to emergencies promptly; stabilize conditions and coordinate vendors as needed; document actions in the work-order app.
Documentation & Inventory
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Record PNs, repairs, part numbers, and vendor service in the CMMS.
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Help manage basic spare parts inventory (filters, bulbs, valves, hardware) and keep maintenance areas organized.
Licenses & Certifications
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Valid driver's license and reliable transportation required (multi-site travel).
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HVAC certification (EPA Type II or Universal) is preferred but not required.
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Any required Arcare compliance training (e.g., HIPPA/security, bloodborne pathogens, hazard communication) to be completed upon hire.
Critical Key Performance Metrics
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Meet team targets regarding work orders completed per day.
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Average completion time: less than 3 business days for standard work orders; same-day for patient-care-impacting issues when feasible.
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PM compliance: greater than 95% on-time competition each month.
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Communication quality: clear updates and sign-off with clinic leadership.
Physical Requirements
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Frequent standing/walking (66-100%); regular bending, squatting, kneeling, reaching above shoulder, pushing, ladder use, and fine motor work with tools.
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Lift/carry: 1-25 lbs (constant), 25-50 lbs (frequent), up to 75 lbs (occasional).
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Adequate vision/hearing for troubleshooting and safe tool/equipment operation.
Working Conditions
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Work performed indoors and outdoors in all seasons; exposure to typical maintenance conditions (noise, dust, heights on ladders).
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Work in active clinical areas; tasks may be scheduled during off-hours to minimize impact on patient care.
Disclaimer
This description outlines the general nature and key duties of the role. It is not an exhaustive list of all responsibilities, skills, or requirements. Duties may change based on clinic needs and regulatory requirements.
About Arcare
Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve
We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.
Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.
Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:
- Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.
- No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)
- Company-paid employee medical, dental, and vision insurance
- Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.
- Company-paid life insurance and long-term disability coverage.
- 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
- 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
- Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.
- 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.
- Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties.
- Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.
Loan Repayment Opportunities
Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.
Application Assistance:
If you need assistance with the application process, please email [email protected].
Equal Opportunity Employer:
Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
