Tailored Care Management is seeking a compassionate, detail-oriented Pharmacy Technician to support medication management and care coordination services for individuals with behavioral health, intellectual/developmental disabilities (I/DD), and physical health needs. If you're passionate about helping people improve their health outcomes through medication adherence and coordinated care, we'd love to hear from you.
Key Responsibilities
- Conduct medication reconciliation and support medication management activities.
- Review prescription records and verify medication information for accuracy and completeness.
- Coordinate with pharmacies, healthcare providers, and care management teams regarding medication-related concerns.
- Educate and support members on prescribed medications and medication adherence.
- Monitor refill needs and help members overcome barriers to medication access.
- Maintain accurate documentation within electronic health records (EHRs) and care management systems.
- Identify and escalate medication discrepancies, adherence concerns, and potential drug interactions.
- Participate in interdisciplinary team meetings and care planning activities.
- Ensure compliance with HIPAA regulations and organizational policies.
Required Qualifications
- Active North Carolina Pharmacy Technician registration or certification.
- High school diploma or GED.
- Minimum of 1 year of Pharmacy Technician experience.
- Knowledge of pharmacy operations, medication terminology, and prescription processing.
- Strong organizational, communication, and customer service skills.
- Proficiency with electronic health records and Microsoft Office applications.
Preferred Qualifications
- National Pharmacy Technician Certification (PTCB or ExCPT).
- Experience in managed care, care management, healthcare coordination, or population health.
- Experience working with Medicaid populations.
- Bilingual candidates (English/Spanish) are highly encouraged to apply.
Ideal Candidate
You are more than a Pharmacy Technician—you are an advocate for better health outcomes. You enjoy working across healthcare teams, helping individuals navigate medication-related challenges, and ensuring every member receives the support they need to succeed.
Pay: From $45,500.00 per year
Benefits:
- Dental insurance
- Health insurance
- Loan forgiveness
- Opportunities for advancement
- Paid time off
- Vision insurance
License/Certification:
- Pharmacy Technician Certification (Required)
Work Location: Remote
