Overview
SkyViewTek provides Managed IT and Cybersecurity Services designed to support the smooth operation and security of the computer network and overall IT infrastructure of small to medium-sized businesses. We are seeking a dependable, organized, and friendly Part-Time Office Assistant to support our Management Team, IT Technicians, Staff Accountant, and clients. This is a hybrid position: most work is done remotely, with a required in-person visit to our Malvern, PA office about once a week for team meetings and other in-office needs.
Location note: This is a hybrid role, not fully remote. Candidates must live locally and have reliable transportation to our Malvern, PA office.
Schedule: Part-time, approximately 20 hours per week, Monday through Friday during regular business hours.
What You'll Do
- Answer phones, respond to emails, and provide friendly, professional customer service to our small and mid-sized business clients and their end users
- Assist with scheduling and technician dispatching, including coordinating onsite appointments, confirming there are no conflicts, and building in adequate travel time between jobs
- Support the Management Team and technicians with administrative tasks and documentation
- Assist the Staff Accountant with basic bookkeeping, invoicing, and accounts receivable/payable tasks
- Assist with procurement, including ordering equipment, tracking shipments, and maintaining records
- Maintain organized client and company records
- Monitor and manage multiple communication channels at once - customer support tickets, Microsoft Teams, Outlook, and calendar invites - while tracking your time accurately
What We're Looking For
We're looking for someone organized, dependable, professional, and detail-oriented, who's comfortable communicating with both clients and employees in a positive, professional manner. You should be able to multitask and prioritize in a busy, fast-paced office environment, and be willing to wear a few hats and jump in wherever needed.
Requirements
- Must currently reside locally and have a reliable car for occasional travel to our Malvern, PA office
- Proficient with a PC and Microsoft Office (Outlook, Word, Excel), with strong Excel skills in particular
- Comfortable learning and adopting new software and cloud platforms, such as Salesforce, ConnectWise, and AI-powered tools
- Previous experience in office administration, customer service, bookkeeping, or scheduling or dispatching preferred
- Experience with bookkeeping, QuickBooks, and/or working at an IT/technology company is a plus
Join us as an Office Assistant where your enthusiasm meets your expertise! Be part of a supportive environment that values your contributions while offering opportunities for growth. If you thrive in fast-paced settings and enjoy helping others stay organized and productive, we want to hear from you!
Pay: $20.00 - $22.00 per hour
Application Question(s):
- Are you able to learn new software programs quickly and adapt to new technology initiatives?
Location:
- Malvern, PA 19355 (Preferred)
Work Location: Hybrid remote in Malvern, PA 19355
