Overview
This role provides administrative and scheduling support to providers, leaders, and department teams while serving as a key liaison between clinical, administrative, and call center staff. The ideal candidate is highly organized, customer-focused, and able to effectively manage multiple priorities in a fast-paced healthcare environment.
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Manage provider schedules and scheduling templates.
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Coordinate appointments, meetings, radiology services, outside testing, and other patient-related services.
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Maintain and coordinate provider calendars.
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Provide day-to-day administrative support to leadership and department staff.
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Schedule meetings and assist with departmental coordination.
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Handle inquiries and assist with routine administrative needs or other requests as needed.
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Monitor office supply inventory.
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Maintain organized workspaces and department resources.
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Support recordkeeping and departmental documentation.
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Manage correspondence, faxes, reports, and departmental communications.
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Maintain accurate records and filing systems.
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Communicate professionally with providers, patients, staff, and external partners.
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Resolve routine administrative and scheduling issues.
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Effectively prioritize competing responsibilities and deadlines.
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Deliver excellent customer service while collaborating across teams.
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Serve as a liaison between clinical, administrative, and call center teams to ensure efficient operations and patient service.
Required
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High School Diploma or GED
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0–3+ years of relevant experience
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Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)
Preferred
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Previous administrative experience
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Experience with EHR systems
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Knowledge of medical terminology
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Experience working in a matrixed or complex environment
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Strong organizational and time-management skills
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Ability to manage multiple priorities in a fast-paced environment
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Resourceful problem solver with strong attention to detail
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Excellent communication and customer service skills
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Strong computer skills and comfort learning new systems
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Collaborative, supportive, and team-oriented environment
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Oracle Learn training provided
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Hands-on “elbow-to-elbow” onboarding and support
Ideal Candidate: A detail-oriented administrative professional who enjoys coordinating schedules, supporting providers and leaders, delivering exceptional service, and thriving in a fast-paced healthcare setting.
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
