Sport & Spinal Rehab – Jupiter, FL
$20–$24/hr + Strong Benefits | No Weekends | Full-Time
If you take pride in creating an excellent customer experience, staying organized, communicating clearly, and making people feel genuinely welcomed and cared for, keep reading.
Sport & Spinal Rehab is a high-energy chiropractic and sports injury clinic in Jupiter, Florida. Our mission is simple: Eliminate Pain. Get Back in the Game.
We help active people get out of pain and back to doing what they love using a combination of chiropractic care, rehabilitation, laser therapy, spinal decompression, shockwave therapy, and more.
We are looking for the right person to join our team as a Chiropractic Assistant / Front Desk Coordinator.
This role is ideal for someone with exceptional customer service skills, a polished and professional communication style, strong attention to detail, and the ability to thrive in a structured, fast-paced environment.
Prior medical, chiropractic, physical therapy, dental, orthodontic, hospitality, spa, fitness, concierge, or high-end customer service experience is a plus. However, the right personality, reliability, communication skills, coachability, and attention to detail matter most.
This is a great fit if you:
Have strong customer service experience in a professional, high-standard environment
Enjoy making people feel welcomed, cared for, and important
Have a warm, polished, and professional communication style
Take pride in being organized, accurate, and efficient
Thrive in a structured, high-energy setting
Can follow scripts, systems, and procedures consistently
Enjoy staying busy and contributing to a team
Are reliable, professional, coachable, and detail-oriented
Can stay calm, friendly, and focused when things get busy
This is NOT a good fit if you:
Prefer a slow-paced or low-responsibility role
Struggle with multitasking or attention to detail
Do not like following scripts or structured procedures
Are casual or overly informal with patients
Think customer service just means being “nice”
Struggle to stay professional when the office gets busy
Have never worked in a fast-paced environment
Are just looking for “any job”
About the Role
This is not a passive front desk position. This is a hands-on, fast-paced role that combines front desk responsibilities, patient communication, scheduling, administrative accuracy, and assisting with patient care.
We are looking for someone who understands that the patient experience matters. From the first phone call to the moment a patient walks out the door, details matter. A friendly greeting, clear communication, accurate scheduling, following scripts, and staying organized all play a major role in how patients feel about our office.
Medical or chiropractic experience is helpful, but it is not the only thing we are looking for. We can train the right person on our systems. What we cannot train as easily is professionalism, reliability, warmth, attention to detail, and pride in doing things correctly.
Our office runs on a structured schedule with strong teamwork and attention to detail. We are looking for someone who can learn quickly, follow procedures, communicate professionally, and contribute right away.
Schedule
Monday: 8:00 AM – 12:00 PM, 1:00 PM – 5:00 PM
Tuesday: morning hours vary, 2:00 PM – 6:00 PM
Wednesday: 8:00 AM – 12:00 PM, 1:00 PM – 5:00 PM
Thursday: 8:00 AM – 12:00 PM, 1:00 PM – 5:00 PM
Friday: 8:00 AM – 1:00 PM
Morning team meeting begins 15 minutes prior to start time and is mandatory.
No weekends.
Pay & Benefits
$20–$24 per hour based on experience, plus bonuses and opportunities for growth and performance-based increases over time.
We offer benefits that are uncommon for most small medical offices:
50% employer-paid health insurance
100% employer-paid dental insurance
100% employer-paid vision insurance
Paid holidays
Paid vacation
Performance-based bonus opportunities
Free chiropractic care
This position is designed for someone seeking long-term stability, growth, and a positive team environment.
What You’ll Do
This position combines front desk responsibilities and hands-on patient care assistance. All team members are cross-trained.
Responsibilities include:
Greeting patients and creating a warm, welcoming experience
Checking patients in and out accurately and efficiently
Managing a busy schedule and maintaining patient flow
Answering phones and scheduling appointments
Following office scripts and communication procedures
Communicating clearly and professionally with patients
Processing payments and maintaining accurate records
Insurance verifications and billing follow-ups
Data entry, scanning, and record requests
Assisting the doctor with patient flow throughout the office
Assisting with therapies such as laser therapy, spinal decompression, traction therapy, rehabilitation exercises, electric muscle stimulation, and more
Maintaining organization and cleanliness throughout the office
Strong attention to detail is essential in this role.
Requirements
Exceptional customer service and communication skills required
Warm, professional, and polished communication style
Strong computer and data entry skills
Ability to multitask in a fast-paced environment
Ability to follow scripts, systems, and procedures
Prior medical office, chiropractic, dental, orthodontic, physical therapy, hospitality, spa, fitness, concierge, or high-end customer service experience preferred
Must live within 30 minutes of Jupiter, FL
We are actively interviewing and hope to hire the right person within 1 to 2 weeks. We are more focused on finding the right long-term fit than rushing the process.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Physical & Rehabilitation Medicine
Application Question(s):
- Describe a time you gave exceptional customer service. What did you do, and what was the result?
- Tell us about a time you had to follow a detailed process, script, or checklist. How did you make sure you did it correctly?
Education:
- High school or equivalent (Required)
Experience:
- Computer Skills: 2 years (Required)
- Customer Service: 2 years (Required)
- Medical/chiropractic: 2 years (Preferred)
Work Location: In person
