About Us
At Stone Dental, we are committed to providing exceptional dental care in a welcoming, patient-focused environment. Our team believes that every patient deserves compassionate service, clear communication, and an outstanding experience from the moment they arrive. We value collaboration, professionalism, and creating lasting relationships with our patients while supporting one another as a team.
Position Overview
Stone Dental is seeking an organized, friendly, and dependable Patient Care Coordinator to join our front office team. As the first point of contact for our patients, you'll play a key role in creating a positive experience while ensuring the daily operations of the practice run efficiently. The ideal candidate has prior dental front office experience, excellent communication skills, and enjoys working in a fast-paced, team-oriented environment.
Key Responsibilities
- Welcome and check in patients with a warm and professional demeanor.
- Answer incoming phone calls and assist patients with scheduling appointments.
- Schedule, confirm, and coordinate patient appointments to maximize provider schedules.
- Verify dental insurance benefits and assist patients with insurance-related questions.
- Present treatment estimates and collect patient payments.
- Maintain accurate patient records and update patient information.
- Communicate effectively with patients regarding appointments, treatment, and financial responsibilities.
- Coordinate with the clinical team to ensure a seamless patient experience.
- Assist with general administrative duties and maintain an organized front office.
Schedule
Approximately:
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 11:00 AM – 7:00 PM
- Wednesday: 11:00 AM – 7:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 4:00 PM
- One Saturday per month
Qualifications
- Minimum of one year of dental front office or dental administrative experience required.
- Experience with dental practice management software is preferred.
- Strong customer service and communication skills.
- Excellent organizational skills with the ability to multitask.
- Professional, dependable, and detail-oriented.
- Positive attitude and ability to work collaboratively with a team.
Why Join Stone Dental?
- Supportive and collaborative team environment.
- Opportunity to build lasting relationships with patients.
- Stable, established practice committed to exceptional patient care.
- Competitive compensation and benefits.
- Opportunities for professional growth and development.
Equal Opportunity Employer
Stone Dental is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, religion, color, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
Reasonable Accommodations
Applicants requiring reasonable accommodations during the hiring process are encouraged to contact us directly. We are happy to provide assistance throughout the application process.
At-Will Employment
Employment with Stone Dental is at will. This means that either the employee or the practice may terminate the employment relationship at any time, with or without notice, and with or without cause, as permitted by applicable law.
Pay: From $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
