Job Description
We are seeking highly motivated, dependable and energetic applicants to join our food and beverage team at the Courtyard by Marriott North Charleston Airport/Coliseum. In this role, you are the face of our guest experience delivering warm, personalized, and efficient service that keeps guests coming back. You’ll craft high-quality drinks and meals, engage with guests, and create a welcoming, upbeat environment. Your goal is to ensure every guest feels valued and leaves with a memorable impression.
General responsibilities include:
- Greet every guest with genuine enthusiasm and hospitality
- Engage in meaningful conversations to identify guest preferences and make thoughtful recommendations
- Accurately take and enter food and beverage orders into the Toast POS system
- Prepare coffee beverages, specialty drinks, and food items using equipment such as espresso machines and TurboChef ovens
- Complete all opening, running, and closing side duties according to shift assignments
- Keep the work area clean, organized, and fully stocked
- Ensure guest satisfaction by checking in throughout the dining experience and responding to needs promptly
- Process payments, handle room charge or credit transactions, and present checks in a timely manner
- Collaborate and communicate effectively with teammates; support others as needed
- Assist in food running and maintain the ability to carry multiple plates
- Say thank you and use guest names whenever possible and invite them to return
- Contribute to a fun, energetic work environment while maintaining professionalism
- Be flexible and available to support other team members or departments as needed
- Nothing in this job description restricts management’s right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.
Preferred Qualifications:
- Must be at least 21 years old (required if serving alcohol)
- Availability to work weekends, holidays, and special events (unless approved by management)
- Strong communication, time management, and guest service skills
- Knowledge of alcoholic beverages and standard drink recipes
- Familiarity with POS systems and basic math for handling transactions
- High personal integrity and accountability
- Ability to multitask in a fast-paced environment
- Understanding of alcohol service laws and safety compliance
- Willingness to learn, adapt, and have fun while working
Lifting & Physical Requirements
- Must be able to stand and walk for extended periods (up to 8 hours per shift)
- Must be able to bend, reach, stoop, and lift up to 25 lbs. frequently and up to 50 lbs. occasionally
- Must be able to carry multiple plates and trays with balance and efficiency
- Ability to perform repetitive tasks such as cleaning, food prep, and beverage service
- Must be able to work in a fast-paced environment with varying noise levels and temperature changes
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
This role offers an engaging environment for those passionate about hospitality and delivering memorable guest experiences. We value professionalism, attention to detail, and a positive attitude in all team members.
Employment Statements
- Courtyard by Marriott North Charleston Airport/Coliseum is an Equal Opportunity Employer.
- Employee must have the ability to pass a background check.
- Employment is at-will (unless otherwise required by law or written agreement).
- This job description is not a contract and may be modified based on business needs.
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
