We are currently seeking a full-time Front Desk Agent to support our Front office team. We are looking for a candidate who is able to work evenings and weekends. A candidate who is eager to learn and passionate about delivering exceptional guest service.
A little about us—we’re proud to be a great place to work, with a strong, supportive culture and a team that truly enjoys what they do. Our commitment to service excellence is reflected in our consistently high guest satisfaction scores, positioning us among the top-performing Marriott hotels.
We’re excited to learn more about you and how you might be a great fit for our team!
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
The newly renovated Minneapolis Marriott Northwest All-Suite hotel offers all of our guests first class service and amenities such as Wadsworth Restaurant and Bar, Boundary Waters Café, indoor heated pool and well-equipped fitness center. Our 60,000 sq.ft Conference and Event center features 27 versatile and elegant spaces including customized room set-ups, innovative technology, Chef curated food and beverage options as well as professional Marriott Certified Conference and Event Planners.
Application deadline for Colorado positions: We are currently seeking a full-time Front Desk Agent to support our Front office team. We are looking for a candidate who is able to work evenings and weekends. A candidate who is eager to learn and passionate about delivering exceptional guest service. A little about us—we’re proud to be a great place to work, with a strong, supportive culture and a team that truly enjoys what they do. Our commitment to service excellence is reflected in our consistently high guest satisfaction scores, positioning us among the top-performing Marriott hotels. We’re excited to learn more about you and how you might be a great fit for our team!
