About HWY Partners
HWY Partners is a leading food and consumer packaged goods (CPG) brokerage serving the Northeast. We partner with top manufacturers and retailers to drive sales growth through exceptional customer service, strategic insights, and flawless execution.
We are seeking an organized, detail-oriented, and proactive Sales Support Coordinator to join our Grocery team. This position plays a critical role in supporting our sales organization by coordinating customer and manufacturer activities, managing promotional programs, maintaining data integrity, and ensuring our sales team has the tools and information needed to succeed.
The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and is passionate about providing exceptional support to internal and external partners.
Key Responsibilities
Sales Team Support
- Serve as the primary support resource for the Grocery sales team.
- Provide daily communication and administrative support to sales representatives.
- Coordinate monthly sales meetings and conference calls.
- Order and manage product samples.
- Create sell sheets, new item forms, sales reports, and other sales materials.
- Assist with customer presentations, business reviews, and seasonal selling materials.
- Maintain SharePoint and distribute daily sales updates and client communications.
- Prepare reports and documentation for customer meetings and business reviews.
Manufacturer Support
- Manage promotional activities through manufacturer portals.
- Assist with promotional planning and sales forecasting.
- Lead deduction management through customer and manufacturer portals.
- Monitor and manage promotional funding and trade spending.
- Ensure timely and accurate communication with manufacturer partners.
Customer Support
- Set up new items within retailer customer portals.
- Enter and maintain promotional programs.
- Maintain planogram libraries and merchandising resources.
- Coordinate customer requests and resolve issues in a timely manner.
- Ensure customer databases and documentation remain accurate and current.
Internal Collaboration
- Coordinate activities with HWY Partners' New York and Mid-Atlantic offices.
- Maintain client contact databases and organizational records.
- Collaborate across departments to improve processes and support company initiatives.
- Identify opportunities to increase efficiency and improve workflow.
Qualifications
- Bachelor's degree preferred.
- 2+ years of sales support, customer service, administrative, or CPG industry experience preferred.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities while meeting deadlines.
- Highly detail-oriented with strong analytical and problem-solving abilities.
- Self-motivated with the ability to work independently and as part of a team.
- Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
- Experience with retailer or manufacturer portals is a plus.
This position reports to the Director of Grocery.
Salary Range: $50,000 - $65,000
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
