Job Summary
Join our dynamic entertainment team as a Bowling Counter Attendant! In this lively role, you will be the friendly face welcoming guests, managing the bowling counter, and ensuring a seamless and enjoyable experience for all visitors. Your enthusiasm and attention to detail will help create a fun, safe, and memorable environment where guests can relax, celebrate, and connect. This paid position offers an exciting opportunity to develop customer service skills while working in a vibrant, fast-paced setting that values teamwork and hospitality.
Duties
- Greet guests warmly and assist with lane reservations, walk-ins, and inquiries to ensure a positive experience
- Operate POS (Point of Sale) systems to process cash transactions accurately for bowling fees, shoe rentals, and food or beverage sales
- Manage the bowling equipment including lane assignments, scoring systems, and maintenance requests
- Enforce safety protocols by monitoring guest behavior, handling minor incidents with first aid or CPR when necessary, and maintaining a safe environment for all ages
- Handle guest concerns or conflicts promptly with effective conflict management skills to ensure satisfaction and safety
- Assist in event management by coordinating birthday parties, leagues, or special events at the venue
- Perform manual handling tasks such as heavy lifting of bowling balls or equipment and ensure proper safety procedures are followed during all physical activities
Requirements
- Previous experience in event venue management, retail sales, or hospitality is highly desirable
- Strong customer service skills with the ability to communicate clearly and confidently in public speaking situations
- Ability to work outdoors or in varied environments as part of outdoor work experience is a plus
- Knowledge of safety protocols including CPR and first aid certification; Lifeguard experience is advantageous
- Experience working with children or in food service environments enhances your ability to connect with diverse guests
- Basic math skills for cash handling and processing transactions accurately
- Ability to perform manual handling tasks safely, including heavy lifting of equipment or supplies
- Familiarity with POS systems and cash handling procedures is preferred
- Demonstrated conflict management skills to address guest concerns effectively and professionally
Join us in creating memorable moments for our guests! This role offers an energetic environment where your enthusiasm makes a difference. We’re committed to supporting your growth through comprehensive training and a vibrant team culture that celebrates hospitality excellence.
Pay: $16.90 - $16.91 per hour
Benefits:
Work Location: In person
