What Are We Looking For? An experienced School Route and Retail Driver, who will work most often with a set route in a defined area within NE. Current valid Driver's License, DOT card (or ability to obtain one) and a good driving record is a must. No special license is required, and paid training would be offered to a qualified and motivated candidate, who has the desire to learn.
Job Summary/Objective:
E&R Laundry and Dry Cleaners provides pick-up and delivery service for its retail stores, for retail pick-up routes, for healthcare establishments and for higher education entities such as preparatory schools, colleges and universities. The School and Retail Route Representative, will drive a delivery route and will interact with customers. The professional in this role will load and unload the delivery truck with the customer's product in a timely manner and will ensure that all items are correctly tracked. Routes may change, based on the needs of the company and its customers.
Essential Duties and Responsibilities:
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Interacts with external retail or school-specific customers, as well as employees from E&R Laundry and Dry Cleaners store locations, as directed by the Service Manager.
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Acts as customer advocate.
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Promote sales or new product wherever possible.
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Communicates and coordinates with internal departments as needed.
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Drives for extended periods of time, picking up and delivering product to customers.
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Tracks customer product, through the use of well-established and communicated procedures.
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Ensures that the delivery vehicle is in good operating condition and reports service needs to a supervisor.
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Assists in general warehouse duties when delivery route is completed.
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No nights or weekends are part of our normal schedule.
Abilities, Knowledge and/or Experience:
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Ability to safely drive a delivery truck and perform manual labor in all types of weather.
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Ability to use navigation tools such as GPS, smartphone apps, and/or web-based or physical maps.
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Ability to plan and follow delivery routes.
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Ability to maintain basic logs and records.
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Ability to work unsupervised.
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Knowledge and experience in customer service, with the ability to remain professional and courteous at all times.
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Reading and writing English is essential for this position.
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Excellent written and verbal communication skills a must.
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Positive attitude and flexible nature is required.
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Ability to prioritize, organize work and manage time.
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Keen sense of urgency and attention to details.
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Able to pass a DOT physical and drug screen, as applicable.
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Capable of working in a warehouse environment where temperatures fluctuate and will often be elevated, due to the processing of laundry and cleaning.
Education/ Licenses and Requirements:
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A current and valid CT Driver's license.
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A current DOT Card.
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As applicable, must be able to successfully pass a background check.
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Clean driving record
