Job Summary
We are seeking a proactive and detail-oriented Bad Debt Collector to join our dynamic financial team. In this role, you will be responsible for managing delinquent accounts, negotiating repayment plans, and ensuring compliance with industry regulations. Your expertise will help recover outstanding debts efficiently while maintaining positive client relationships. This position offers an exciting opportunity to utilize your negotiation skills, financial knowledge, and customer service abilities to contribute to our company’s revenue cycle management and overall financial health.
Duties
- Contact delinquent clients via phone, email, or written correspondence to discuss overdue accounts and negotiate repayment arrangements
- Analyze accounts receivable data using Excel and accounting software to identify trends and prioritize collection efforts
- Maintain detailed records of all collection activities, client communications, and payment agreements in compliance with confidentiality standards
- Apply industry knowledge of consumer protection laws and financial regulations during debt collection negotiations to ensure legal compliance
- Reconcile accounts receivable discrepancies and perform account analysis to determine appropriate collection strategies
- Collaborate with internal departments such as medical billing, accounts payable, and revenue cycle management to resolve outstanding balances
- Handle sensitive information with discretion, adhering strictly to confidentiality protocols and financial compliance standards
Experience
- Proven experience in medical collections, accounts receivable management, or debt collection roles within healthcare or financial industries
- Strong understanding of medical terminology, CPT coding, ICD-10 codes, and medical billing processes is preferred
- Demonstrated ability in negotiation, customer service, and phone etiquette to effectively communicate with clients and resolve disputes
- Proficiency in Microsoft Office suite (Excel, Word) along with familiarity with financial software and accounting tools for data analysis and account reconciliation
- Knowledge of industry-specific regulations governing debt collection practices and consumer protection laws
- Experience handling confidential information with integrity while maintaining compliance with financial regulatory standards
- Background in accounting or finance that supports accurate account analysis, debits & credits management, and revenue cycle processes
Join us in a role that challenges you to combine your financial expertise with excellent communication skills! We’re dedicated to fostering a collaborative environment where your contributions directly impact our success. If you thrive in a fast-paced setting that values ethical practices and professional growth, this is the perfect opportunity for you.
Pay: $12.00 - $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Paid training
Work Location: In person
