Full Job Description
We are looking for a reliable, tech-savvy, and professional Part-Time Administrative Assistant / Receptionist to work directly alongside and support our Office Manager in Santee. If you have a warm phone presence, love keeping digital systems organized, and enjoy a role where you can act as a reliable "right hand" to leadership, we want to hear from you!
In this role, your primary mission is to take routine daily tasks off the Office Manager’s plate so the office runs seamlessly. While it is not a high-volume call center environment, we do receive a steady stream of incoming client calls daily. You will balance answering these inquiries with keeping our digital systems, client files, and data entry completely organized.
Hours & Growth Potential:
- Hours: 16 hours per week.
- Growth: There is potential for additional weekly hours in the future based on business needs.
Key Responsibilities:
- Office Manager Support: Directly assist the Office Manager with daily administrative workflows, flagging urgent matters and keeping digital tasks moving forward.
- Incoming Call Management: Serve as the primary point of contact for incoming phone calls, answer routine customer inquiries, and route messages accurately to the Office Manager or appropriate team members.
- Lead Intake & Scheduling: Speak with prospective clients to coordinate and set up quote appointments, ensuring all scheduling is accurate and timely.
- CRM Data Entry: Accurately enter and log all appointment and client information into our management software (Builders Prime), keeping client records clean and up to date.
- Inbox Triage: Monitor the general company email inbox, respond to basic FAQs, filter out spam, and flag urgent messages for the Office Manager's review.
- Filing & Digital Archiving: Keep physical paperwork organized and scan older documents into clean, properly named cloud folders (Google Drive/Dropbox).
What We Are Looking For:
- Experience: 1–2 years of experience in an office administrative, reception, front desk, or customer-facing role.
- Communication: Exceptional verbal communication skills with a polite, professional, and welcoming phone presence.
- Tech Skills: Highly comfortable navigating digital platforms (email, cloud storage, and data entry spreadsheets). Experience with Builders Prime or similar CRM/scheduling software is a major plus!
- Reliability: A self-motivated individual with a strong work ethic, great time management, and high attention to detail.
- Commute: Reliable transportation to work on-site at our Santee office.
Benefits & Perks:
- Competitive hourly pay ($19.00 - $22.00/hr)
- Stable, predictable weekly hours (No weekends)
- Friendly, collaborative team environment working closely with the Office Manager
Pay: $19.00 - $22.00 per hour
Benefits:
Work Location: In person
