The Marketing Coordinator supports the day-to-day operations of the Marketing & Communications department, helping ensure campaigns, financial tracking, merchandise activity, and departmental workflows are organized, accurate, and completed on schedule. This role is responsible for maintaining campaign materials and timelines, coordinating marketing assets, supporting event-level financial reconciliation, and assisting with merchandise operations for select Center-presented engagements.
The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving pieces in a fast-paced performing arts environment. This position requires strong communication skills, accuracy with financial and administrative details, and the ability to work collaboratively across marketing, ticketing, audience services, vendors, and internal stakeholders to support successful campaigns and positive patron experiences.
Job Duties
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Oversee event-level marketing financials by gathering invoices, reconciling expenses — including media buys, print materials, mailings, and other marketing activations — and preparing marketing settlements for review by marketing operations manager.
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Coordinate the collection, organization, and maintenance of marketing assets, including photography, video, artist biographies, production information, approved copy, creative files, campaign materials, and marketing representative contact information.
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Support merchandise operations for applicable Center-presented engagements by assisting with product orders, vendor communication, inventory counts, sales tracking, staff scheduling, on-site materials, and post-engagement reconciliation.
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Utilizing Monday.com maintain campaign calendars, project timelines, departmental tracking documents, and shared files to help ensure campaigns move through the department efficiently and accurately.
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Assist with public-facing events, community activations, promotional opportunities, and on-site marketing needs by coordinating collateral, staffing schedules, materials, signage, and post-event follow-up.
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Provide organizational and administrative support for department leadership as needed.
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As the business evolves, so may this role. These duties may change as Segerstrom Center’s leadership identifies new needs.
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Bachelor’s degree in marketing, analytics, or a related discipline or equivalent from a four-year college or technical school
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Previous experience in office management or account settlement preferred
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A passion for the performing arts is beneficial
Competencies
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Strong organizational skills with the ability to manage multiple timelines, campaign details, financial documents, shared files, and operational needs simultaneously.
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High attention to detail and accuracy when working with invoices, expense tracking, marketing settlements, inventory records, and campaign materials.
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Strong communication and collaboration skills, with the ability to work effectively across marketing, ticketing, finance, audience services, vendors, and internal departments.
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Ability to prioritize work, meet deadlines, and maintain follow-through in a fast-paced performing arts environment with shifting priorities.
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Comfortable supporting financial, merchandise, and operational processes, including purchasing, sales tracking, inventory counts, staffing schedules, reconciliation, and basic reporting.
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Proficient with Microsoft Office Suite and comfortable learning department systems such as Canto, Monday.com, Shopify, Tessitura, or other marketing platforms.
Physical Demands*
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Frequently perform desk-based computer tasks
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Routine walking/standing
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Occasionally lift/carry objects weighing up to 20 pounds
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This job’s specific vision abilities include close vision, distance vision, and the ability to adjust focus
- Consistent with its obligations under the law, Segerstrom Center for the Arts will provide reasonable accommodation to any employee with a disability who requires accommodation to perform essential functions of his or her job
Work Conditions
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Occasional work on weekends
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Occasional exposure to outside weather conditions
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Shared office space
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The noise level in the work environment is usually quiet
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Remote work from home available one day per week
EEO-1 Statement: Segerstrom is an equal opportunity employer to all, regardless of age, ancestry, association with a member of a protected class, bereavement leave, color, disability (physical, intellectual/developmental, or mental health/psychiatric.), exercising the right to family care and medical leave related to serious health condition of employee or family member, child bonding, or military exigencies, engaging in protected activity, gender identity or expression, genetic information or characteristic, marital status, medical condition (cancer or genetic characteristic), military and veteran status, national origin (includes language restrictions), pregnancy, childbirth, breastfeeding, or related medical conditions, Pregnancy Disability Leave (PDL), race (includes hairstyle and hair texture, religious creed (includes dress and grooming practices), reproductive health decision making, sex/gender, and sexual orientation.