We are a boutique law firm in Pasadena, CA specializing in civil litigation and criminal defense. We are seeking a reliable, detail-oriented Front Office Manager to join our team.
Position Overview:
The Front Office Manager will play a key role in ensuring the smooth daily operations of the office, maintaining client communication, and supporting the attorneys and staff with basic administrative and litigation tasks.
Key Responsibilities:
- Open the office on time each business day and ensure a professional, welcoming environment.
- Answer phone calls, screen inquiries, and route calls appropriately.
- Receive and distribute mail and deliveries.
- Update and maintain case records in the firm’s case management system.
- Send, track, and follow up on retainer agreements via email.
- Prepare and file basic litigation documents, including Case Management Statements and Proofs of Service.
- Serve legal documents as needed (training provided if necessary).
- Straighten and organize office common areas, conference rooms, and reception areas.
- Greet and assist clients and visitors in a courteous and professional manner.
- Perform other administrative support duties as assigned.
Qualifications:
- Strong reliability and punctuality — must be consistently on-site and ready to open the office each day.
- Professional phone and interpersonal skills.
- Computer savvy, with the ability to work with email, Microsoft Office (Word, Outlook), and case management software (training provided if needed).
- Experience working in a legal, professional services, or office management setting preferred.
- Ability to draft and manage basic legal documents with attention to detail.
- Strong organizational skills and the ability to multitask effectively.
- Positive, proactive attitude and ability to work independently.
Position Details:
- Full-time, on-site position in Pasadena, CA.
- Compensation starts at $22/hr and increases with experience.
- Opportunities for growth and expanded responsibilities within the firm.
Job Type: Full-time
Pay: From $22.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
