Front Desk Receptionist – Physical Therapy Clinic
Pay: $15–$18 per hour + Benefits
Impackt Physical Therapy is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our growing team. We are looking for someone who enjoys helping patients, thrives in a fast-paced environment, and understands the importance of accuracy when working with insurance and patient accounts.
Responsibilities
- Greet and assist patients with a positive and professional attitude
- Schedule and manage patient appointments
- Verify insurance benefits and explain coverage to patients
- Collect copays, coinsurance, and outstanding balances
- Review and understand Explanation of Benefits (EOBs)
- Enter and maintain accurate patient information
- Answer incoming phone calls and respond to patient inquiries
- Ensure all required patient paperwork is completed and uploaded correctly
- Communicate effectively with patients, providers, and insurance companies
- Maintain an organized and efficient front office
Qualifications
- Previous medical office, physical therapy, chiropractic, or healthcare front desk experience preferred
- Knowledge of health insurance benefits, deductibles, copays, coinsurance, and EOBs
- Strong attention to detail and ability to spot discrepancies
- Excellent customer service and communication skills
- Highly organized and dependable
- Comfortable handling financial conversations with patients
- Ability to multitask and work efficiently in a busy clinic environment
- Experience with scheduling software and electronic medical records is a plus
What We're Looking For
The ideal candidate is friendly, thorough, and understands that details matter. We need someone who can confidently verify benefits, accurately communicate patient financial responsibility, and help create an exceptional experience for every patient who walks through our doors.
Compensation & Benefits
- $15–$18 per hour (based on experience)
- Benefits package available
- Paid training
- Growth opportunities within the company
If you are organized, enjoy working with people, and have experience with insurance verification and medical front office operations, we'd love to hear from you.
Apply today and become part of a team dedicated to helping patients move and feel better every day.
Pay: $15.00 - $18.00 per hour
Benefits:
Application Question(s):
- What experience do you have with medical billing?
Education:
Experience:
- Medical Front Office: 1 year (Preferred)
Language:
Ability to Commute:
- South Jordan, UT 84095 (Preferred)
Work Location: In person
