The purpose of the BREAKFAST ATTENDANT is to prepare food and replenish the breakfast while providing the best guest service possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides personalized service to all guests.
- Regularly communicates and converses with all guests.
- Prepares food and beverages according to recipe.
- Fully understands and complies with all food safety requirements.
- Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/requirements.
- Efficiently replenishes buffet with food, beverages and/or supplies as needed.
- Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
- Properly disposes of used plates, utensils, napkins and/or cups as necessary.
- May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed
- Responds quickly to guest requests in a friendly manner; follows up to ensure guest satisfaction.
- Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
- Performs any other duties as requested by supervisor.
- Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
- Must be able to stand for eight hours, bend, stretch, reach.
- Must be able to see and hear.
- Must be able to speak and read English, the ability to communicate in another language may be helpful.
- Must display professionalism, honesty, and trustworthiness at all times.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.
Associate demonstrates a high QUALITY of work:
- Demonstrates accuracy and thoroughness.
- Monitors own work to ensure quality.
- Provides the best possible service to clients and customers.
Associate demonstrates acceptable PRODUCTIVITY standards
- Meets or exceeds productivity standards.
- Produces adequate volume of work efficiently in a specific time.
Associate demonstrates excellent CUSTOMER SERVICE SKILLS
- Responds to requests for service and assistance.
- Demonstrates the desire and ability to provide high quality service to both internal and external customers.
- Solicits customer feedback to improve service.
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
Work Location: In person
