We're looking for an outgoing AT&T Account Specialist to join our growing team! If you enjoy talking with people, solving problems, and creating positive customer experiences, this is a great opportunity to build valuable communication and professional skills while representing one of the nation's leading telecommunications providers.
As an AT&T Account Specialist, you'll meet with customers to answer questions, provide information about available products and services, and help them choose options that best fit their needs. Our team provides training, so previous telecommunications experience isn't required.
Responsibilities of the AT&T Account Specialist:
- Meet with customers to discuss their wireless, internet, and connectivity needs.
- Assist customers with account questions and service options.
- Build positive customer relationships through exceptional communication and follow-up.
- Stay informed on new products, promotions, and technology updates.
- Collaborate with teammates to create a welcoming and professional customer experience.
- Contribute to individual and team performance goals.
Qualifications of the AT&T Account Specialist:
- High school diploma or equivalent preferred.
- Previous experience in customer service, retail, hospitality, restaurants, or sales is a plus but not required.
- Excellent communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Comfortable working in a fast-paced, team-oriented environment.
- Reliable transportation preferred.
Pay: $55,000.00 per year
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Professional development assistance
- Referral program
Work Location: In person
