DEPARTMENT: Bakery
REPORTS TO: Bakery Manager
FLSA STATUS: Non-Exempt
JOB SUMMARY:
Responsible for decorating cakes and other baked goods to create visually appealing, customized designs for various occasions like birthdays, weddings, holidays, and special events.
ESSENTIAL JOB FUNCTIONS:
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Maintain presentable and adequately filled shelves and displays.
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Control freshness by date coding all products and pulling out-of-code merchandise daily.
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Wrap, package, and price all products accurately and legibly.
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Maintain the regular cleaning and sanitation program established by company policies.
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Maintain good customer relations by providing prompt and courteous customer service.
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Work with customers to understand their vision and create customized designs for cakes, including color schemes, themes, and messages.
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Manage multiple cake orders and ensure timely delivery, particularly during peak seasons
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Greet all customers and be observant to your surroundings.
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Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
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Answer customer calls and take special orders.
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Assist in baking products when needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
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Must have strong communication skills to provide adequate customer service.
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Must have dexterity in hands to wrap, package, and decorate products.
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Must be able to read and write to properly tag and price the products.
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Must have previous experience decorating cakes.
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Must be able to lift up to fifty (50) pounds as needed.
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Must be able to stand upright for most of your scheduled work shift.
