Dental Front Desk Coordinator — Bilingual (English/Spanish) —
Kendall, Miami, FL · Full-time · Monday- Friday, 1 Saturday a month
We're a family owned and operated dental practice in Kendall, and we're hiring a front desk coordinator who can keep the schedule full and the patient experience warm. Pay is $ 18/hour depending on experience,
What you'll actually do
- Run the schedule in Dentrix Ascend — confirmations, reactivations, and filling same-day openings so the doctors aren't sitting idle
- Greet patients and be the first friendly face they see, in English or Spanish
- Verify insurance eligibility and breakdowns before appointments, and collect co-pays and balances at check-out
- Keep patient records, forms, and medical histories current and HIPAA-compliant
- Coordinate with the clinical team so patients move through without waiting
What we need
- 1+ year in a dental or medical front office
- Fluent in English and Spanish
- Comfortable talking about finances and insurance coverage with patients
Nice to have
- Dentrix or Dentrix Ascend experience (we'll train the right person)
- Familiarity with Florida PPO plans — Delta, BCBS, Cigna, Humana, Aetna, MetLife, United Concordia
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
