LPN Triage Nurse
Reports To: RHC Clinical Supervisor
JOB DESCRIPTION SUMMARY
The LPN Triage Nurse will process incoming calls from families, patients and others. The triage nurse will work cooperatively with physicians and the hospice team of multi-disciplinary professionals to update the plan of care, follow prescribed medical treatments (including pain management and symptom control), and provide education and supportive care to patients
and caregivers.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
-
Answer all incoming calls in a manner appropriate to the nature of the call, rapidly identify the caller's needs, and takes proper action to assure the caller's needs are handled.
-
Orders all DME for new admits and current patients.
- Assists in the implementation of improved work methods and procedures to ensure compliance with Federal and State laws and compliance with Company policies.
-
Builds and monitors community and customer perceptions of Hospice of Acadiana, Inc as a high-quality provider of services.
-
Prepare, coordinate and communicate the daily RN Case Manager schedules.
- Participates in quality assessment performance improvement teams and activities.
-
Collaborates with pharmacies, DME vendors, and other agencies for effective patient management. Facilitates delivery or maintenance of provided medical equipment to meet patient needs. Collaborates to order necessary testing and imaging.
- Submits accurate and detailed documentation in real-time to promote continuity of care in a timely manner.
-
Attends required meetings and educational sessions.
-
Assist with Volunteer Physician management.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks or special projects, other than those stated in this description, by supervisors/Leadership Team.
POSITION QUALIFICATIONS
- Certifications/Licensure/Registration: Valid Louisiana Licensed Practical Nurse (LPN).
-
Education: High School Diploma or equivalent; Completion of an approved, accredited practical nursing program.
-
Experience: Minimum three (3) years’ experience as an LPN; Hospice experience preferred. Possesses valid Louisiana Driver’s License, Automobile Liability Coverage, BLS CPR cert.
JOB ANALYSIS FOR ENVIRONMENTAL/ PHYSICAL DEMANDS OF JOB
ENVIRONMENTAL CONDITIONS: Employee may be exposed to extremes of heat and cold in all weather conditions. Employees may also be exposed to dust, fumes or gases. Must drive in various weather conditions on roads in varying degrees of repair.
WORKING CONDITIONS: Employee may be exposed to infections/contagious diseases. May have contact with patients under a variety of circumstances. May be near moving equipment. Handles emergency crisis situations. Travel required.
PERSONAL PROTECTIVE EQUIPMENT (PPE): See "Required PPE by Task" sheet.
OSHA EXPOSURE CATEGORY: III
Please review each category below, an X is placed in any area which applies to job performance.
Job Requires:
Job requires organization personnel to lift/carry:
Job requires organization personnel to push/pull:
g. 100+ lbs (state weight)
X
- At work, organization personnel use feet for repetitive movements, i.e., foot controls:
Right: Yes X No Left: Yes X No Both: Yes X No
- At work, organization personnel use hands for repetitive actions such as:
Grasping
Grasping and Turning
Fine Manipulation
Speed Work
Right: X Yes No
X Yes No
X Yes No
X Yes No
Left: X Yes No
X Yes No
X Yes No
X Yes No
- Other aspects and demands of the job not listed above:
__________________________________ _____________________
Signature Date
